Valley Furniture — Local services in Hamilton

Degraded in store by owner I was looking for a 9x12 area rug for our 10,000 sq ft shop. Since it was for living area in shop I didnt want something very expensive, $300-$500 range. The owner stopped me and said he didnt carry those type of rugs, it was a waste of his time to do so. Go to home depot. I responded by saying "well it wouldnt be a waste of your time making a sale would it?" Apparently I was a waste of his time...no wonder we all buy in Msla with this attitude. By the way, his store needed a thorough cleaning... My home was in the 2017 parade of homes, including a 10,000 square foot shop, $2,000,000. Value. So Mr Valley Furniture I WILL take my business to Msla over your store. Jan Grenfell

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The store on 2nd street had some very nice people who had answers to my questions, the sales lady was very helpful. That store is the one to go to. Why only one star, well the other store they own just north of downtown is not very good. I had asked the sales man there questions about a nice sofa and love seat combo. Did not answer my question about easy pet hair removal, his answer was to get rid of the pets as he was not a dog or cat person. I did not...

Bought a bookcase, intending to purchase a dining room set once I moved into my house. Paid for the bookcase with delivery tbd... and they sold the item to someone else, too! They refunded my money with the promise to call me with availability, but I never heard from them again. Never heard of such business practices, but as I shared my story locally I heard similar tales from...