UHR Rents — Local services in Hamilton

We order a refrigerator from UHR well they delivered a used whirlpool it was fairly nice until they brought it though the front door these guys where told to take the doors off first they did not. They put a big crease in the door and several deep scratches in the door handles. They looked amazed when we told them where not accepting it. So we called the manager and told him he would have a new one for us in two weeks. Well two weeks came and went still no frig. So I called the manager and asked him where it was he got ride and said I'll just send someone out to get the frig or You can sit and wait for the new one to get here he's tired of messing with it. Two weeylater it showed up a brand new Amana. Three weeks later the ice maker sprank a leak and flooded the kitchen and down stairs bed room. So I called them again and told them what had happened spook to a brand new manager the other was gone. The brand new manager new of all the problems we had with the situation so she promised me that someone would be out Saturday at 1:00.So I cancelled a job I had to sit and wait on them. Nobody showed up or called. So Monday came and no phone call so I called and the manager was at lunch supposedly. At that point I called Aaron's rental and rented a frig. Then UHR manager had someone else call me back told them to pick it up .Then the manager called me and at this point all the excuses fell on death ears told her to pick it up. So I throw 600hundred and some dollars away dealing with UHR. Bad part is UHR use to be a great place to do business it's a shame that they went so...

At first this company seemed like a good place with good deals but things weren't as they seemed. When the appliances were delivered the delivery man showed up late without his work uniform on and he tried to just walk in my house without telling me who he was. Luckily his partner came up and he was in uniform so I knew the man was with him. Things got ridiculous because first our payment was due on Saturdays then they were due on Tuesdays but then switched back to Saturdays! Confusing! I felt like they were trying to rip us off. Well, my husband lost his job and we kept up on payments until one week we didn't have the money and they wouldn't work with us. They sent their delivery drivers, I call them goons, to our door. We missed them twice and we were going to set up a day for them to just come get the appliances because we didn't want to deal with them anymore. Before we could do that the goons showed back up only this time my teenage babysitter was with my kids and they had one guy pounding on the front door while at the same time the other guy was pounding on the back door, which just so happens to be glass! The sitter was scared and said she was about to call the cops because they pounded on both doors repeatedly for 5 minutes! That is unprofessional and unacceptable. These men even went so far as to peak through curtains! The following day I sat the appliances outside and left a note saying to just take them! Don't go to this place! They are not good business people, plus the prices...

DO NOT RENT FROM THESE SCAM ARTIST PAUL SOLD MY XBOX I RETURNED DUE TO HIS TERRIBLE STAFF AND THERE THREATS AND HE GAVE OUT MY CREDIT CARD INFORMATION! I ASKED HIM WHY HE DID IT AND ALLOWED A CUSTOMER TO GET A XBOX IN MY NAME WITH ALL MY SERVICES ON IT AND THE NEW CUSTOMER CHARGED MY CARD WHAT WAS HE GOING TO DO TO RECTIFY HE HAD HIS NEW MANAGER DEAL WITH MW REBECCA PROMISING TO FIX THE MISTAKE AND NEVER DID! SO SOME RANDOM PERSON NOW HAS MY CARD INFO AND IS CHARGING MY CARD FOR HIS XBOX SERVICES IN MY NAME ON MY ACCOUNT. THEY ADMITTED ON RECORDING TO GIVING OUT MY INFORMATION AND NOTHING WAS YET TO BE DONE LIKE HE PROMISED! I went to Tammy at rent Mart due to this! He lied to me he scammed me and I beware anyone to use this company as long as his crooked self...