Kim's Upholstery — Local services in Hampton Township

I brought in 3 cushions to be restuffed and he wasn’t there. His wife called him about 10 times while we waited for almost an hour. She didn’t even know how to fill out the receipt form so I did and left the cushions. I got a call from the husband once I got home and all he talked about was the cost and never would listen to what I wanted or needed! He didn’t even call me when they were done ( I figured it out later because he did a terrible job)! He didn’t follow the shape of the cushion’s and used the stiffest padding which tore the stitching on one of the leather covers. It was if he stuck a square peg into a round hole! You can’t sit on them in fear of breaking the rest of the stitching! My son picked them up for me and I didn’t see the result until he bought them home! What a disaster! When I called the owner to explain he kept yelling and screaming at me that I couldn’t get a word in! He also told my son that he only took cash, so he was paid in full for a terrible job! I am going to call my attorney because you can not even talk to this man! Do not recommend this...

So very disappointed. Sofa cushions that Kim re-filled were returned smaller than the base of the sofa itself, so people fall through the gaps between the now smaller cushions. The Chair cushions not well filled, so that the fabric wrinkles. More disappointing was Kim's argumentative attitude. He argued about them being sized incorrectly; I took them back to have them corrected; he argued more. I returned to get the "corrected" cushions, and he argued more. I now have cushions that still do not fit correctly, cushions that are wrinkled from lack of proper fill, and a really bad taste in my mouth from working with Kim. I do...

I called to see what time they were open till and was told 6pm. I replied with saying I would be there right around 5. I arrived at 5:20 to find the doors locked and lights turned out. After I drove 45 minutes to get there and paid turnpike fees. I never received any calls back apologizing. I will certainly take my business to some one who regards...