Joe Erevia, at ICON, came highly recommended by another colleague so I asked him to setup a VPN to integrate my offices in McAllen and Harlingen. My previous setup was inadequate marred by variable and slow internet speeds and random unexplained connection failures. At times I resorted to paper charts rather than using my EMR. He promptly diagnosed a faulty hardware configuration and suboptimal Ethernet hardware. His well-planned execution led to a smooth transition with minimal clinic downtime. Now, the difference is like night and day - my staff in McAllen is excited at no longer having to call the Harlingen office for assistance logging in. Joe also established a VOIP system tailored to my specialty that has become necessary for my growing office. I am no longer getting complaints from patients frustrated at not being able to get through.
Dr...
Read moreJoe at Icon is a pleasure to work with. He is very responsive, communicative, and has great attention to detail. He has multiple techs, so it makes scheduling with Icon very simple. I go to him first before any other in the San...
Read moreWe received a POS revamp here in San Antonio by Joe and Myria! They were fantastic and went above and beyond. They were very communicative, kind, quick but thorough. I hope they work with us again at our...
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