Susan's Hallmark Shop — Local services in Hartland Township

Susan's Hallmark Shop is my go to shop for gifts, from birthdays to weddings. I suggest Susan's to my husband and two sons if they would like to buy me a gift. I'm able to find cards priced similar to the dollar store. I love the seasonal merchandise, e.g. Mother's Day, Spring, and Christmas. You can easily find age specific gifts, e.g. a 60th Birthday man's mug. The store is so clean and well organized; the sales staff are always helpful and friendly. At this moment I have a 30% off coupon. I love the coupons and free gifts that I...

Never buy anything online for pickup in this store. I placed an order and never received an email saying my order was ready so 6 hours after ordering I went in to the store to see if it was ready. The woman behind the counter said “we don’t have anyone here today who knows how to access the online ordering system to see the orders or get them ready for pickup.” I don’t know why the owner of this business would staff this store and not have people who can do the necessary functions of the business, but apparently it...

I am 8 months pregnant & the lady was very rude to me. She asked me when I am due & when I told her, her response was "are you sure? How many babies are you having!?" She then proceeded to follow me around the store with a Lint brush, while using it on the carpet behind me. Instead of getting what I went to the store looking for, I left feeling uncomfortable & upset by this...