Farmers Home Furniture | Hartwell, GA — Local services in Hartwell

I didn't like being lied to or cheated. The manager lied from day one.first sent a floor model bed and matress set from a different store.frame was damaged so bad that delivery guy had a wood marker to cover the damaged areas matress was dirty and falling apart.called the store and the manager Chris said he sent a floor model because ours hadn't came in yet. 3 weeks later they called ready to deliver and it wasn't the right matress we bought a 399.00 matress and they sent one that we found in their ad for 199.00. The frame advertised at 799.00. But when all was said and done (3pgone calls 2 returns 3 trips to the store) we were charged 2100.00 for the bed. Made all the payments on time and before we paid a lump sum to finish it we informed them that the bed not even a year old had develop a bad sag. We were told that since we didn't buy a warranty sorry. We had been told originally that the matress had a 15 yr.warranty warranty. But we paid the bed off early just to be done with Farmers Furniture and 2 months go by then we got a call saying a guy needed to come inspect our matress from the warranty dept. He came to my house and with his cell phone took a couple pictures less than 30 minutes later we get a call from the store she was rude...said since there was a spot on the matress then the warranty was...

We where called saying we Won. Free Mattress! Just come & pick it out! We picked it out was only two choices! But we had to pay 100& for Delivery! Delivery Date was 4/3 I called in the morning they said it would come Late afternoon or evening! Well it never came! I call they said they forgot to call me! Wow how Lam can they be! I asked for my 100$ back said this is no way to treat a Customer! He said the mattress would be here Friday! No thank you We moved our mattress! And it never Came I’m not doing this again besides our Mattress is better then the one they were giving Us! Farmer Furniture Try to Treat Customers Better! It’s not Free if I have to...

Would have given 5 stars, but they were a little slow with delivery. We ordered a couch, a love seat, and a recliner, the couch and love seat were delivered but they forgot the recliner. Was told the furniture was out for delivery on a Wednesday, but they ended up having to deliver it the following Friday. But over all I felt like they were good to work with, they honor their warranty as we had a piece break on our love seat. Took a little while to get the part in, but they came and fixed the love seat...