Typically, I dont have any issues when I go here. Today on the other hand was a bit difficult. Every month I stop in to make a payment for something that would cost 10x's the amount in gas than to pay the small fee to do it here. A new girl behind the counter had never seen or done one of these transactions before. So I politely requested that she get a manager. With this type of payment, being that it was a substantial amount plus the place where it was going, if by chance it was done wrong coukd have quite a bit or consequences. A solid reason to ask that she get help. Instead, she ignores me and tries to do everything over walkie talkie. Not how I would have liked to see things done. In the end, she had to have a manager come anyways. She had started sending the money elsewhere like I had feared. A cold look and a rude, "im a new manager " remark is how it ended. Cool, I'm happy for you. I didn't think I was wrong asking for someone with a little more know how to do this expensive transaction. Asking for assistance isn't a bad thing. The hell that it could have created gad it...
Ā Ā Ā Read moreI really cringe whenever I have to fill a prescription at this location. It's gotten to the point where its laughable. I call in a prescription, I receive a text and phonecall from Walgreens automated service that my fill is ready. I have learned to call and SPEAK to a pharmacist before I trust the recording/calls. This time, I called, spoke with someone who confirmed its ready. Confidently, i drive to the store and (i cant make this up) not only is it not ready, they dont have the prescription period..and acted like I was lying when i told them I received a text message, an automated call AND AND called the pharmacy and confirmed it was ready. I actually showed the woman at the window my text message and call log. Her reply was something similar to: "Well, we dont control the alerts." Okay fine...but what about my call to the pharmacy and speaking to one of you!? SO frustrating this is the only close Walgreens. It is by far the WORST pharmacy ive ever been to. Skip it if you can. Family Fare...
Ā Ā Ā Read moreWalgreens pharmacy will fill a partial script & knowingly let you run out of meds after 10 days.. isn't 12 days plenty of time for them to "order" a prescription? They fill a 10 day supply then on 12th day still don't have it in stock?? On another note.. they assured me that they would fill 6 (enough for 3 days, so I wouldn't run out). Went to pick it up & they say we are out of stock. Is anyone managing this pharmacy??? It's a joke.. not very professional. A pharmacy is a place you trust to be on top of situations like this. Wow huh.. just wow. What a disappointment! ā¦ļøUPDATE!! I received a call from management of Hastings Walgreens. I would like to add, they are working to resolve issues like this. Thank you Walgreens management for your time and concern in resolving the issues I experienced! I really appreciate you reviewing this matter š (changed my star rating from 1 to 3 for...
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