J. Allan’s — Local services in Hattiesburg

I would not walk back into this establishment after my experience today at the Hattiesburg, Ms location on 98 West. When entering the store, the associates looked at me and didn’t greet me. They made me feel as if I did not belong, when I had money to spend, but they allowed money to walk out of the door. When looking around, I noticed two associates whispering and talking, and walked passed me without saying a word .

Finally, when I walked closer to the counter, one of the associates finally greeted me after 5 minutes. However, I felt that she felt obligated to speak. I would never want to spend money where I am not welcomed. The store had a plethora of nice items and furniture, but I decided to take my money to an establishment that made me feel welcomed...

We have recently purchased a vacation home and had a delivery from J Allan’s. I owned a retail store for 25 years and have high expectations for customer service. We have lived in several different homes and have purchased a lot of furniture through the years, but today we had the absolute best delivery service I have ever experienced. Gerald and Chris delivered several extremely large and heavy pieces of furniture up a long flight of stairs with extreme precision, professionalism and the best attitudes. It was truly a great experience to see two people that take pride in their work and just want to please the customer by...

I had the best experience with the Hattiesburg location. Gina helped me pick out several great items and coordinate pick up. On the pick up day, there was a small mix up (no one’s fault in particular, just an accident that could happen to anyone). Chris at the Monticello warehouse drove all the way to New Orleans to make my move in seamless, and it didn’t affect the move at all. Julie at the store even let me pick out a candle for my troubles :). Great customer service to fix a small mix up. Would...