Be Made Mercantile — Local services in Hays

The store is great but the staff is very unpleasant. I'm not sure what the experience is for other customers. I noticed the staff eyeing us when I walked in with my sister and niece, they would walk toward us as we were shopping and then proceeded to shuffle items around or act like they were putting stuff away, near us, but never greet us. As we were looking around I also realized the staff greeted all the other customers that walked in and told them about an ongoing sale. I asked if they had a spray version of a linen scent, and one girl went and brought it over, so I guess that was an effort of being a little nice. As we were checking out, they asked for a phone number for rewards and then didn't bother saying "thanks" or anything when we paid. So I didn't bother saying "thanks" either..

I've been here many times before and people working greeted us were really friendly. It's just sad, I really like this store and the things they sell. But I didn't feel welcomed there. Like I said I don't know the experience for other customers, hopefully...

Nice support for the July 2, 2022 WILD WEST FESTIVAL PARADE. I had a wonderful Mother’s Day shopping experience from a very helpful staff from selection to gift wrapping. There are typical to eclectic items for young and old. You will find gems at all price points. As a Google Guide reviewer, and from time to time, as I review a business and notice feedback in the reviews that are of questionable use and clearly dubious origins. I hope all potential and returning customers consider this unique quality business and disregard negative unrelated feedback. I encourage those who post in an unconstructive manner like this to edit or remove. Hobby Lobby or Walmart are not even close as far as a comparable offerings in merchandise or service. I wouldn’t leave Main St without popping in for a look. Well worth the visit...

This owner stole my photos to use on their Instagram. I asked them to take it down as they don't own it, she read and ignored my messages. I also posted multiple comments asking her to take it down, she just kept deleting them. I wouldn't support a business that treats other business owners this way, absolutely terrible. All small business owners should be helping each other, and she was clearly out to hurt my business as I'm in the business of professional photography. I had to file a complaint with Instagram and they removed the images...