Regal Audio Video — Local services in Hays

I called to get a quote for a remote start unit installed. Having been given a few options I chose one and called back to place the order and schedule installation. Since I'm from out of town they even offered a loaner vehicle so I wouldn't have to wait in the store all day. When the day came I went, only to find the promised loaner vehicle wasn't available so I sat in the store for hours while they did the install. On completion I was ready to pay the bill only to find they had installed the wrong unit. I had specified a Viper, but they installed an off brand because the guy on the phone misquoted the unit, so instead of letting me know what happened they arbitrarily installed the unit I hadn't ordered instead of what I specifically requested. The price difference would have been an astounding $10. ...

Reagal audio video one of my most favorite stores in Hays Alan Kohl is the owner and he is very nice and he will help you with anything you want the staff of the store is very courteous and very nice and always willing to help you I would highly recommend going to reagal audio video for your audio and video needs and security needs they also install security cameras and security systems for homes and Commercial businesses and they're just some those people who know what they're doing and they're very nice I would highly recommend this store for...

Quality products and installations. Knowledgeable staff and able to get ahold of many items even if they aren’t sitting on the shelf. Many times people don’t understand what quality work costs and how long it can take, which is what I think some of the bad reviews have stemmed from, I have personally never had an issue and service after the sale is something you don’t get when you buy cheaper online. Will continue to support Regal and trust them with...