(Read all the way through) . I was surprised at my service based on the other reviews. . They are greatly overpriced. A service I was wanting to get, (installing serious xm touch screen radio) was priced at 1500, I left and did some in town shopping, got every part piece and tool (haven't had to do a radio replacement in a years. You know new truck want some cool toys, I am pretty handicapped so I tried to outsource.) Got everything for 375, installed it in one hour, if per hour was 75-125 bucks (average) that is 450-500 which is still a third of their price. If you don't know what your doing definitely hire someone, but if you know how to do it save yourself a grand and do it yourself. The service I got on top of that while I was there wasn't great either. The guy was extremely pushy, quite rude. And easily temperamental. Certainly tried to to get me out of there. I was as polite as I could be. I would like to think I am a very patient person due to some of the people you meet in the military, but I heard him out. They were after money. I wasn't even allowed to chose what I wanted he just grabbed stuff put it down and basically this is what you get. If this is seen by management I would be more than happy to talk with yall, I believe everyone should have a second chance. Eventually I will go back and attempt another vehicle. Based on that interaction I will update this status. I was surprised to get such a poor service seeing the reviews.
Update. We have moved to another state and unfortunately can not come back to see the service updates. I appreciate management writing on this post. Please look at other reviews and do your research. But because of how long ago this was, I updated my star rating from 1 to 3. It is not fair for me to leave a one-star if I can not come back in the near future like i was originally...
Read moreSold me a set of 6 by 9s for my 03 dodge ram without telling me that I would need extra work to make the aftermarket speakers work with the stock amp. Had I known that, I would have just spent the same amount of money by having dodge dealership put new factory speakers. Was very clear about the truck I was buying the speakers for so I feel I could have been spared the extra time work and money. Will talk to them when they open next time and see if they are willing to make it right. It's not how I would do business. This is however the first and only negative experience....EDIT.... I did go speak to them today and it seems that my frustration did come from a miscommunication. I have an appointment in a couple of days to work on having the issue resolved. The gentleman I spoke to today was extremely polite and just wanted to help resolve the issue and I'm very...
Read moreWhen I went into Barreta Audio for the first time my son had passed away 3 mo earlier. One of the guy's that worked there had the same name of my son's. They were unaware of the situation. I felt so vulnerable. My stereo was not working. I was not sure if it was a fuse or if it just quit. I was concerned about the cost. Jacob reassured me that whatever it was it could be fixed. When I brought my rigg in for the appointment it was one of those days where it was 15 below zero. The guys prevailed. It was just a fuse. I was so thankful for just their kindness, easy going attitude and straight to the point no non-sense. Because of the great job they had did, I asked if they knew a good Mechanic. I would refer/recommend anyone to go to Barreta Audio!!!! If you are a person that has audio issues, or you just need someone to get the job done and done right!! Thank you...
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