Nail Boutique — Local services in Highland Park

Awful experience.

1. Interesting & subtle difference in their attitudes toward different customers. When I came in there was no welcome, no greetings, no smile, they simply asked what service I was looking for. I thought that’s their work style until I saw other people coming in and were warmly welcomed by the employees there. Low-key annoyed. And confused, for I noticed the employees are all Asians but chose to only snub and treat their Asian customers unfairly.
2. I came to this place for nail removal. At first they said it’s 15 dollars and I accepted the price. They did not ask what kind of extensions/gel I used for my current nail paint and directly went into the removing process. Then in the middle of their service they said that nail removing lotion did not work for my nails and had to charge more. I had no choice but to accept this option because they already removed some part of my nails and there’s no way I could work out with my nails halfway there.
3. They literally had no idea about how to remove uv gel nails. I’ve been to multiple nail salons and it’s my first time ever in life seeing someone trying to use a business card to lift the gel cost. Ridiculous. And it HURTS badly. And they never checked whether they did their job, as I noticed that there was still a layer of coat on my nails after I left the place.
4. No one told me how much I should pay for this service. They were just standing by the cashier and waiting for me to give my money. Never see...

I normally come to this spot when I don’t make it to Edison , i have one person that does my nails (not sure what her name is , might be the manager) and she always gives me exactly what I want . I actually went recently and got my nails done I guess it was to early and she wasn’t there and I had someone else do my nails , omg i really didn’t like the results to much , I wanted coffin shape they look square , I felt like she was rushing , the look very uneven (not to much) normally I would get them long but this time I didn’t because they complain about how much nail polish is being used , so I got them shorter then normal and I still spend over $60 , I come here because it’s close to home but I might have to reconsider .. It’s a clean environment and I can usually get in and out because it’s not so packed . But I get there at 930 and left at like 1240 it was crazy and I was the only one there and getting my nails done so I don’t know why the process took soo long

But manager helped make some changes and shaped my nails up lovely (still not the shape that I wanted , but it definitely put me alittle more at ease )) ooh one of my nails seem to be crooked !!!

Overall the lady was nice , I just wished she listened to my demands more especially when I told her I wanted coffin shape nails and told her how...

This was my first time here. The place is pretty clean for the most part.starting with the PAIN! what influenced me to write this review is due to how the technician cut my cuticles …it was wayyyyyy too much. 4 of my cuticles are still bleeding and swollen 2 days later should I wash dishes and/or fold my fingers a certain way. My fingers hurt so so bad! They were bleeding while she was doing my nails and she put something on them but they are still in pain. It’s such an uncomfortable feeling. Additionally, the technician acted as if she couldn’t take off my gel nail polish, stating it was a “weird” kind. I told her that my original technician always use a drill filer.. but instead she wrapped foil around each finger, soaking each nail in nail polish remover until my finger tips burned! It was horrible. The pedi was okay.. not much massage or scrubbing of the heel at all. Overall it was a bad experience because of the cuticle pain. If I can coach the technician on what not to do, I would go there as a...