Zales — Local services in Hobbs

My fiancé and I went in to Zales to look at wedding bands for our upcoming wedding and got lucky enough to show up on a day they were having a Diamond Event. We were immediately greeted by their warm, welcoming staff and were introduced to our incredibly helpful and wonderful sales associate, Celeste, who did an amazing job at helping us find the perfect ring. And because of the Diamond Event, we were able to walk out with my wedding band the same day. I cannot sing high enough praises about the staff at Zales and of the incredible experience we had with Celeste. We will definitely be going back for any and all future purchases.

Celeste, thank you so much for turning an event that would typically have my fiancé on edge into an experience that eased his worry and allowed us to have one less thing to stress about. We were blessed to be able to meet you on Saturday and wouldn’t have dreamed of having this experience with...

I entered the store super nervous and no idea what I was looking for, never believed in marriage, much less think I'd be buying a ring... These ladies were amazing and assisted me throughout the process, there's the quiet yet funny pretty chica, the little mermaid, the gaawjus Latina, sweet Sarah and Valerie... I do thank and greatly appreciate Valerie for the butt crack proposal idea!!! I will follow through with the idea and post videos of it via hobbszales tiktok and here on the reviews!! Thank you again for y'alls help, talks, and proposal ideas...Sarah suggested on the Beach and Valerie with the buttcrack proposal and I just may do both.... great staff loved my time in the...

They try to be (condescendingly) polite but their total lack of real finesse shows through like nickel on a worn out plated gold ring. Claimed they don't even have testing acid to test a ring they might take on trade-in or buy from a customer. I call total BS! Furthermore, they quoted the most ungodly jacked up price to replace a small pin in a link bracelet. I told them that "we poor folks can't afford to feed your stockholders" and left. They wanted $120 just to fix the tiny pin in the bracelet which would take all of 20 minutes. Just like auto dealer mechanics, only the...