Diamond's Custom Jewelers — Local services in Holladay

The best experience.

About me...Definition of hopeless romantic, slight OCD perfectionist, and a sucker for a good story.

My Story: When I knew I was going to propose, I wanted to give myself all the time in the world to find the perfect ring and had little direction. The girl I was going to propose to, wore no jewelry for the exception of a necklace I had purchased 6-7 months prior. That necklace...took about two months for me to find and I knew THE ring would be much more difficult challenge. I had an image in mind of a classic three stone ring with a vintage'esk style to it. Had to be simple and elegant without being overly ornate. 18K white gold. One of a kind. Every detail MUST be symmetrical and would spare no expense on detail. I didn't just want to buy "a" ring. I wanted to enjoy an experience working with someone to make "the" ring.

I scoured the Salt Lake valley. Countless stops at jewelers off state. Made rounds through every store in three or four malls. Only to be met with "used car salesman" mentality staff focused on their commission. Or by sales people that were too quick to assume what I could and couldn't afford...

Me: "Oh, this isn't quite what I am looking for...may I look at the cabinet over there?" Them: "No. No need, those are more expensive."

I was met with a lack of creativity and by jewelers hiding in the back behind a vanguard of sales associates. After five to six months, even though I wasn't in a hurry, I was starting to feel discouraged. Venting at work about my struggles, a co-worker recommended Diamonds and gave me their business card.

I hadn't heard of Diamonds. Hadn't seen any advertisements through my countless hours online. I called them up after work asked about their hours and with luck, they said they'd be working late and to stop on by and was assured I wouldn't be imposing. (already blown away)

PEOPLE! If you are looking for one genuinely personable and legitimate ma and pa jewelry store...this is it.

Eric and Diane were PERFECT. I spent a good hour discussing my vision with Eric. We made the rounds around his shop while he showed me only RELEVANT pieces. We discussed jewelry based off taste and design, cost was never a factor. I brought in dozens of pictures of ring designs and what I liked and disliked... Not once pushed for a sale. I went on to visit their shop several times throughout the several weeks piecing the perfect wedding band together. Many times after hours and never rushed. Eric was always happy to explain "the process" or the science behind the stones and the metals which made the experience even more fun!

He matched the 18K band with a custom 18K white gold crown, the perfect center diamond, and purple diamonds on each side. The stones were mounted with perfection. Through all the fun, I also purchased a pair of pink/raspberry diamond earrings.

My, now :) , fiancé and I couldn't be happier. We went back to have a completely custom wedding band made for me to match and I cannot wait to see the final results.

If you go to Diamonds Custom Jewelry you will be met with honesty, respect, creativity, high quality pieces, and a professional low stress atmosphere. Eric and Diane are an absolute pleasure to work with. I will be customer for life and cannot recommend them highly enough. Go to Diamonds for any jewelry needs. You will not leave...

I was just so sad that I had lost my custom gold wedding band. I stopped by the Highland Drive Diamond's Custom Jewelers location on a whim and immediately I knew I was in the right place. Diane was so happy to see me and couldn't wait to get started on making a duplicate ring for me. She listened very well and you can tell that quality and customer satisfaction is the reason she is in the business. She has something for everyone and if you don't see it at first, she will help you find what you need. She prides herself on doing the best job possible every day and is inclusive. Diane created a very memorable experience for me that will last a lifetime. She gave me ideas of how I could add to my ring set or make duplicates of my ring to give to my children. I am not a material type person, but the inscription in my wedding ring is "On this day and always" and has our initials and wedding date". This is a constant in my life. It was lost but Diane and her team found a way to give me more than I ever expected. She not only knows what to treasure, but she herself is a treasure. I...

I love to custom make my own jewelry and have used another company in the past for several pieces. I didn't like how they started doing business so I started looking elsewhere. Diamond's Customer Jewelers was referred to me by a colleague so I visited them to see if how they ran their business. From the first conversation with Eric and his wife, I was thoroughly impressed. They were very honest, easy going, and didn't give me the "car-salesman-approach". Eric and his wife took the time to get to know my husband and I on a friendly level, which put my husband at ease (he thought all jewelry salesmen were scamming, until he met Eric). We were there for 1.5 hours talking, and they didn't seem to mind. They were honest, professional, knowledgeable and very personable. In the end, they made me a jewelry piece that I absolutely love and I get compliments all the time! I have since had them make other pieces, and their customer service has met and exceeded my expectations. You won't be disappointed by this family run business who aim to please their customers! Stop by...