Ordered two shirts for an event and received two stained shirts. When asking if she can replace them in time for the event we were ignored until it was too lat. We then requested a refund for the shirts. She then agreed to make the new shirts but at this point we had already left for the event and just wanted our money back. She agreed that sheâd give us a refund on Monday⌠Monday rolls around and all of a sudden itâs against her store policy to give a refund. This wouldâve made sense but we actually contacted her on her Facebook and ordered directly through her, not once were we told she didnât accept any returns or refunds. Had she told us that before weâd understand, but since we were told âyes and it would be processed on Mondayâ is what pushed this over the edge. This all is what made me no longer recommend this store to anyone. I believe itâs a terrible business practice to offer a refund then retract that statement days later. Iâd say go to Etsy or some other small business, one that will quality check their products before giving them to the customer. I have attached pictures of the shirts we received. Stains remained even...
   Read moreI have ordered several items online (I live out of state) with the owner, and she is awesome and very accommodating. If you have an idea of what you want, sheâll do her best to help you find it! Iâve been in her shop and itâs beautiful. Every time I make a trip to Pa, I make it a point to stop at Tiny Branch Boutique! You wonât be...
   Read moreGreat products, amazing prices. The owner is great and has things done for you soo quickly. I've never been disappointed and I've gotten SOOOO MUCH stuff from this shop. 5 stars, for sure. Best small business...
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