ALDI — Local services in Holly Springs

I generally don’t write negative reviews but I felt the need to say this because it needs to have value. I’ve never had a problem with this store before only very minor things but the staff is generally very friendly and helpful. Tonight after a week of my dad having congestive heart failure, my entire household sick and then today my husband was sent to the ER and has something going on with his liver. I unfortunately was not able to leave my home until it was close to closing time. I asked the lady nicely to please let me in especially since I only needed a few things that wouldn’t take too long, but she said yeah I’m sorry we’re closed and turned me away even after I tried to explain my situation. Mind you there were still some customers in there finishing up. BEFORE someone jumps in to say well it’s not ALDI’s fault that you couldn’t make it before they closed that’s their hours. Well let me tell you something the work ethic has really gotten bad here in our nation. When I was just a young teen I worked at plenty of retail stores and I also worked at an Italian marketplace and guess what?! When they were closed if a customer came to our store even after we put away all the deli items and baked goods and cleaned up the entire store we were always told NOT to turn away a customer. I feel that principle should still be practiced today because it makes a customer feel grateful especially an exhausted one instead of them having to run...

I was excited that Aldi opened a store in Holly Springs. That excitement t has turned to frustration.

For the 3rd time that I have been to this store I have not been able to find the items I can find at the other Aldis about town. Not because the shelf is empty but because the product is mossing from the shelf.

When I came upon an empty shelf I asked if someone could look in the back for the product. The worker came back and told me that the product will be restocked for tomorrow. Meaning that I would have to make a apecial trip to come back to finish my shopping

The workers there need to learn customer service. When a customer is standing next to you to get your attention I don't think acknowledgement is too much to ask for.

And for goodness sake, OPEN UP MORE THAN ONE CASH REGISTER!

And do something to guide the customers waiting in line to check out. They sprawl all over the place blocking the aisles.

Please Holly Springs Aldi, do better. I want you to succeed. I like shopping at Aldi but I will go to other locations if you dont get...

My elderly parents went inside this ALDI where some millennial crunchy Karens ratted out on them for not wearing a mask, and the employees would not ring them up. They both have bonafied medical conditions that prevents them from wearing a mask. They also cannot do online grocery shopping so they need to do in person shopping. I suspect from the way they were being treated by the employees and the age of the employees (all millennial) that they were being discriminated by their age and purely reacting to the Karens. Newsflash Aldi of Holly Springs-this is a crime and you will get reported to the ADA if you do this again. This is a $15,000 fine. The Fuquay one has never given my parents...