Modern Miami Factory Outlet — Local services in Hollywood

If you are looking for Modern Furniture, this is the best place in South Florida to find it. Customer Service was beyond my expectations! The manager, Gregorio, was assisting me in my bedroom set purchase and he was more than helpful. I explained the style I was looking for and he showed me some options that he thought I would like. The bedroom set I choose was not in the physical location so they went ahead and shipped the set from Los Angeles. Delivery took about 2 weeks which was great compared to other furniture stores that had delivery times of two months or longer. When the bedroom was delivered, the installation was fast and well built. The bedroom set ended up having a couple scratches on the footing of the bed. I let Gregorio know and they were happy to sent another footing at no charge. I'm a happy customer and will be recommending Miami Modern Furniture to Family...

Worst company ever to work with! I had the most unpleasant experience when I ordered a coffee table for almost $500 and received a broken table. The damage was extensive, making it unusable. Despite numerous attempts to contact them—through phone calls and emails—I never received any response. When I finally managed to speak with Carolina, the representative who took my order, she had the audacity to say she had a client coming into the store and hung up on me! This situation cost me additional money and time, as I had to make alternative arrangements for a replacement table. I have never experienced such disgrace and disrespect from any furniture company before. Their customer service is abysmal, and their handling of the situation is completely unacceptable. I wouldn’t recommend anyone work with this company. They’re apparently a joke and know nothing about...

5 stars Modern Miami Outlet & in-house designer, Carolina! The furniture reflects the Miami style that I want in my home and the pieces I purchased look fantastic. Carolina, the Modern Miami Sales/Designer, walked me to the back of the store and showed me a large selection of floor model furniture at crazy savings. I purchased a Barcelona-style chair, a gorgeous flat-screen console and a marble coffee table, for 80-90% off. The sectional I selected had to be shipped from the Los Angeles store, when I scheduled a delivery time, Carolina, informed me that she found the sectional in her local storeroom saving me $200 in additional shipping costs. Unexpected when dealing in a commission based business and I am very grateful. If you are looking that Miami Style at unbelievably low prices, go see Carolina at the Modern...