Elite Discount Furniture — Local services in Honolulu

A couple of years ago I made a huge purchase which included a massage chair. The service was decent, but could've been a little better. I'd advise everyone DO NOT get the massage chair! If you do, make sure you purchase the $500+ insurance for it, because there is NO company that can repair the chairs that they sell. I found that out when our chair broke less than 2 years after purchasing it. The insurance they sell is great and we did get paid for the pro-rated cost of the chair. Also, 2 days ago I called the Honolulu store to inquire about bedroom furniture I saw on their website that I was hoping to purchase. I spoke to a woman named Gina and explained that I was interested in purchasing 2 nightstands and a dresser that I saw on their website. I then explained the specific color that I was looking for and she immediately said can "offer" me a (as in 1) nightstand for $300+ and the dresser for $700+. When I told her that the nightstands I was looking at was being offered on sale for only $199.99 each and the dresser for $649, only then did she bother looking it up for herself. After she checked what I was inquiring about, she then told me that they had to special order my items and it'll take some time for it to be shipped. When I asked her how long I'd have to wait, I was floored when she told me "8 - 10 months"! Seriously, why the F would a company sell items that would take that long to be shipped??? When I asked her why so long? I could tell she was pulling excuses from thin air. She the told me that if I came down and purchased several things at one time she could give me a really good deal. That's when I realized she was just trying to push for a more expensive and immediate sale. Too bad for her, because I would've still went down to pay for what I really wanted in cash. Little did she know that I wanted those specific items not because it was on sale, but because I loved the simplicity of the design as well as the color. I absolutely hate gaudy furniture with all kinds of moldings or intricate designs on them. Fortunately, I went to another branch of Elite and found someone who was honest. Not only will I be making a gauranteed purchase from him, I will be adding more items...

Mahalo nui loa to Elite Discount Furniture for making my furniture shopping experience so seamless and joyful! From the moment we stepped in, we felt welcomed and valued. A special shout-out to Maria, whose keen eye and helpful guidance led us upstairs to discover the perfect pieces we were searching for. Her assistance was truly invaluable! And the delivery and assembly? Absolutely flawless! The two gentlemen who delivered were not only efficient and professional, but also incredibly friendly and careful. They assembled everything with precision, leaving our home looking beautiful. The entire process was a testament to their exceptional customer service and genuine aloha spirit. Without a doubt, Elite Discount Furniture deserves a resounding gratification! I wholeheartedly recommend them to anyone seeking quality furniture and an unforgettable shopping experience

Elite Discount Furniture exceeded all my expectations! I walked in with a specific vision, and they made it a reality. I'm incredibly grateful to Maria for her proactive approach; she quickly understood my needs and directed us to the perfect selection upstairs. This saved us valuable time and ensured we found exactly what we wanted. The delivery and assembly team were equally impressive – punctual, efficient, and incredibly skilled. They handled everything with care and expertise, making the entire process stress-free. Their attention to detail and commitment to customer satisfaction is truly remarkable. For outstanding service, a fantastic selection, and a team that genuinely cares, Elite Discount Furniture is a clear winner! I highly recommend them to anyone looking for a smooth and satisfying furniture shopping experience.

Elite Discount Furniture delivered an exceptional experience from start to finish. Maria's guidance, the perfect selection upstairs, and the flawless delivery and assembly – it was all top-notch. The team's professionalism and aloha spirit truly shined. Mahalo! 5/5 – highly...

I recently visited Elite Discount Furniture with my husband, excited but a little overwhelmed as we looked for our first furniture set together as a married couple. With a baby on the way, we wanted pieces that would be durable, stylish, and comfortable. From the moment we walked in, Joe, our salesperson, made us feel at ease. He listened to our needs, answered all our questions, and genuinely cared about helping us find what was right for our growing family.

Joe guided us through options with such expertise, never pushing us toward anything that didn’t align with our style or budget. He shared helpful insights on how certain pieces could adapt to our future family needs, which we hadn’t even considered. His friendliness and patience made the experience enjoyable and stress-free.

Thanks to Joe, we left with a beautiful furniture set that we can’t wait to use as we start this new chapter. Highly recommend Elite Discount Furniture and especially Joe if you’re looking for someone who truly cares about finding the perfect fit...