Beauty & Beyond Galleria Beauty Supply Store — Local services in Hoover

My sister purchased a blow dryer from this establishment. With her very first usage, the dryer stopped working. Like, just stopped! My sister went back to the store with her receipt and shared that the blow dryer stopped working. The owner or manager would not return it or even give her a store credit towards another purchase. If she just didn’t like the dryer, that would be understandable… but she brought the non-working dryer in with her receipt of recent purchase (although it was outside of the 7 days). She had the dryer for 3 weeks but had only just used it. She had faith that this establishment did not sell her a faulty blow dryer… unfortunately they did! The worker did nothing, not even apologize. As someone who spends a lot of money in beauty supply stores, when a store does not respect their consumers by providing quality merchandise, it is a slap in the face to the faithful consumers. You know, the ones you make your living on daily!!! So, please, if you are shopping in this establishment, keep in mind that they sell bad merchandise and lack the integrity to make sure their products are of good quality and can last...

Don’t go to this beauty and beyond! It’s the one beside tjmaxx! These people are not friendly at all! Every single last one of them have an attitude. Never want to help. Always giving you a nasty look. I’ve been here more than 10 times and I always have the same experience. And tell myself not to come back. But my last time was my last time. If im being honest they don’t even like African American people but they like our money! It’s way over prized anyway. It’s another one about 1/2 mile down. They are always friendly. Been going there for years honestly. This one is just new. They get mad when they have to help they talk about you. They act like they don’t hear you. Just rude as ever. They will never get a penny of my hard earned money again. So do yourself a favor and don’t shop here. Its several over beauty supply stores in the area with way better customer service! Dont give these...

So, I was out on my leisure Saturday outing. As I was leaving T.J.. Maxx, I looked over to my left and spotted a new beauty supply store. We certainly have our share of beauty supply stores all over the city; however, I would be remiss if I did not go take a look. 🤗 As I was walking to the front door, a friendly face was standing there and greeted me with a smile! 🙂 Ladies, this new store is like a warehouse. Every isle has plenty of products and it's all organized.👍 As far as I can tell, this store have all you need in beauty supplies and some new items as well. Stop by and check it out!! ✊🙂 I guarantee you will find everything...