My fiance and I wandered into this place on a curious whim. I have never played Warhammer 40K, but were I ever interested in learning how to participate; or if I simply wished to spectate, this is the place I would go. The men there were HIGHLY knowledgeable of every aspect of the WH40K universe. The can easily inform any one of the history of the franchise, the lore behind the many playable factions, and even the latest developments and where the story is going next. The walls are stocked with box sets of figurines or whole sets of units. And again, they excel at explaining the details of said merchandise. Most sets require you to assemble the figurine and even paint them yourself; but I believe that they have pre-assembled units as well. They even gave both of us a free figurine as a sample piece! We spent a good deal of time there simply learning of the gameplay mechanics and rules as well. It is a lot of information to take in at once, but they host tournaments and regular games frequently at their location; so one could sit in during these times and get first-person experience if they so chose to. All-in-all a great place to visit if you are interested in learning any thing about the game, or seeking to...
Read more8-13-22
My review is not relevant to the new location as I have not been by there. ——————————————————————————
Alright 12:41pm it is open!
8/22/19 Dropped by to get some paint. Can’t tell if the store is open. Lights are on so maybe. The hours say Thur 12pm to 8pm
It is 12:24pm and there is a paper sign that says lunch... A paper sign taped up is fine but a lit up “Open” sign is not?
Would save me some time if I could instantly tell from a glance if the store is open without having to park and try the door.
12/14/18
Parked in front of it. It is raining, the lights are on but can’t tell if they are open. Says they open at 12pm and it is 11:59am currently. Really dark in there and I don’t feel like getting out in the rain to check if they’re open. They need an “open” sign...
Ok now 12:01 no movement in the store. I wonder how many potential sales they lose...
Read moreGames Workshop understands how to create plastic miniatures, but running a retail store is arcane knowledge woefully lost to them. Will the store be open? Will it be staffed? These are two very legitimate questions you have to ask on your drive over to Riverchase Promenade.
Where most stores hire multiple staff and keep regularly-scheduled hours, Games Workshop hires a single employee at a time. I'm sure someone in their corporate payroll department viewed this strategy as a stroke of genius, but it translates into an inconsistent experience for customers. Did the employee catch the flu? Fly out for sales training? Get sacked unexpectedly? All these and more are regular discoveries that await you as you arrive at their frequently locked doors.
Since Games Workshop can't be bothered to set this store up for success, they may as...
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