Spa City Barbershop — Local services in Hot Springs

I made an appointment for 12:30 on a Saturday. I know they are busy and don’t do walk-in anymore. I have been here 2-3 times before and everything was fine. This time, i had to approach someone at 12:30 to let them know i was there (been sitting there 15 minutes unacknowledged- they are busy so i get it). Also, this appointment was for any available person. He talked to whoever and he said he would be finishing up shortly. Cool. I understand things happen. 22 minutes later, 12:52, and a walk-in and 3 other people are getting cuts before me, and i finally ask if they wouldn't mind not charging me for the cancellation but i didn’t have all day to wait for a hair cut. Thankfully they said they wouldn’t charge me for cancelling. However, i understand the cancellation policy to protect them and their time. But what about me and my time? I wasted an hour of my day, on a Saturday, for a hair cut. I make appointments because i need something done. Being Saturday, i couldn’t just walk in anywhere else. Very...

I've been loyal to this place, for years. They take really good care of me, here. I tried several barbers and bad haircuts before I found them. The difference was a huge relief. I recommend these guys for the high quality customer service, alone! Decide for yourself. I think you'll be happy you gave them a try. Leavin the place, lookin and feelin freshy fressshhh 🥰 I always book online. It's very simple. Look up Spa City Barbershop on Google, click on 'book online' and follow the prompts. It's a laid back, chill environment. These guys offer more than just haircuts. They do straight razor shaves and hair designs. They carry the best of the latest hair products on the market and stylish Merch. Trucker hats and Tees! They even have Nikes of all colors, sizes and models for sale, right there in the lobby. You can actually leave this barbershop, fresh,...

I have been to this barbershop a few times with my son and have had great experiences in the past but this last time I went to a particular barber Omiel I had a terrible experience. Equipment was not clean I have broken out in hive across my forehead which is a sign of dirty clippers. On top of that my taper was gashed in the middle of my forehead. I’m disappointed I actually like the barber and if he would have acknowledged his mistake I may not even be writing this but I will never go bck to him maybe next time I get some else like Marcos. I still tipped since I was paying two barbers but here is a tip clean your equipment and pay attention to your work take pride in what you do and own your mistakes! Peace...