American Custom Jeep — Local services in Houston

American Custom Jeep… the name says it all. I can’t say enough about this place. I bought a 2019 Jeep from them in the $60K range sight-unseen and after delivery to Chicago, I couldn’t be happier. It looks and drives better than I expected it would. I worked directly with Navid at American Custom and he answered every possible question I had and invested hours with me on the phone over the course of several weeks between the purchase and the time during which we added other bells and whistles to the Jeep. Navid was trust-worthy and did everything he said he would and then some. He didn’t oversell me on anything; he actually recommended against some items that I wanted to add on by stating, “you don’t need it, less will be more on this build.” I researched several shops before deciding on American Custom Jeep and when it came down to a very popular builder in Southern Florida and American Custom, there was no comparison in quality and parts being used. After speaking with a very popular Florida Jeep shop, I felt like it was a factory just churning out Jeeps and the folks there had very little interest in spending more than 10 min on the phone with me and were reluctant to send me additional pics/videos; they made me feel like it was a chore and I was being a nuisance that I just couldn’t purchase a $60K Jeep without asking so many questions. The South Florida shop rep actually said, “these things fly off the shelves, either you want it or you don’t.” I had a completely different experience with Navid (at American Custom Jeep). He was informative, patient, and willing to send me ANY information, pics, or videos I wanted. After getting to know him further during our phone interactions, it became clear that he was very passionate about his profession of building/designing custom jeeps and I found him to be more knowledgeable than any other shop I had spoken with. My online research prior to purchase made me nervous about all the issues one could have with custom/lifted jeeps (i.e. death wobble, bumpy rides, etc). Navid explained how they build their product and what parts they do (and could use) to have the Jeep drive exactly the way I want to based on how I was going to use it with my family. In summary, I am extatic about my new 2019 Jeep JL and am very happy I decided to buy from American Custom. People are constantly taking pictures of my Jeep at red lights, gas stations, etc and when I take it to a car event or other venue, people tend to look and spend more time looking at my Jeep and commenting on it, then they do on the exotic sports cars parked right next to it. I also owned an exotic sports car but when this jeep arrived, I sold the sports car shortly thereafter b/c I actually had more fun driving this jeep (true story). To give you additional perspective, in the first two weeks of ownership, I had 2 people offer to buy my Jeep and my answer was….”Not for Sale but here is the contact info to the folks who can build you one just like it!” And…funny story, the person who bought the exotic sports car from me wanted to buy the Jeep as well. I have never owned a custom Jeep prior to this but having/driving one is a bit difficult to put into words. It is truly very different than the experience you get...

Not trust worthy sell jeeps with issues and lie to customers. These guys sell Jeeps with "Branded" titles on vehicles and do not let customers know. This means the title is not clean and will affect your insurance and if you want to get a warranty no company will approve you.

Do not believe the phony and fake smiles these are con artists not business men and will take advantage of you in the end. Do yourself a favor and go to a reputable place to conduct your business. Do not make the same mistake I did and trust them "Buyer Beware".

Also the Jeep had major issues including engine (they repaired it just enough so I wouldn’t find out till later). Spent over $12K to get the needed repairs done some of them were the customization they did which took over 3 months just for radio, alarm, and a few other items also they charged me for a kill switch and alarm but never installed the kill switch they said it was part of the alarm but charged me separately and never refunded my money. I normally do not post reviews like this but this has been the worst experience of my life do yourself a favor and just go to Total Off Road & More. If you do not believe me ask around you will see the positive reviews you see on Google do not reflect their reputation which...

My wife wanted to start upgrading her Jeep (2014 Jeep Rubicon AEV) and her friend tried to convince her that buying stuff on Amazon and letting her dad bolt the stuff on would be the way to go.

We disagreed.

I hopped online and found ACJ pretty quickly and thought they were fake by looking at the pictures. Decided to call them up and set an appointment and was soon pleasantly surprised. When I arrived I saw many of the Jeeps displayed on their Facebook/Instagram/Google actually in their shop. My confidence went up and we made the arrangements.

It can get pricey, indeed, and fortunately we've had the money this year to upgrade her Jeep but it is definitely worth it. The owner, Navid, stayed engaged with us the whole time providing text updates and even calling from time to time to chat and let me know of any delays or leftover upgrades from other projects that can be added to ours at a discount. I also got to know one of the techs there, Justin, and subscribed to his YouTube channel as well.

They do amazing work and can do just about anything you want to your Jeep or truck. Intake, exhaust, audio, leather interior, lifts, wheels and tires, LED...