I donât remember how I stumbled on to Driveo, because Iâd never heard of them, but I quickly saw the high reviews so I decided to make the trek from Sugarland to the Katy freeway to see what they were all about. My dad had passed and left me a beautifully loaded, luxury Ram truck that was hard to part with butâŚIt was like having a great dog and never taking it for a walk. I had my own vehicle and so I was shifting back and forth, trying to drive both so neither would be parked for long periods. And, I was attached to this truck not only because it was the last thing I had of my dadâs but I also loved driving this truck. It was hard to let it go of but it needed a better life than what I could give it. So, I made the decision to sell it and I first met with CarMax. (Worst, unexpected experience and lower offer than Driveo). As for Carvana, I couldnât even get a real person to talk to because theyâre completely automated on line! (no thanks, I want to talk to a human). So, I am really glad I stumbled onto Driveo. At first, I didnât realize they were inside a dealership and I probably wouldnât have gone much further had I known that â but, donât let that stop you from checking them out!! I got offers from other dealerships but meeting with Driveo was the best experience I could have ever envisioned in selling my vehicle, and I got the highest offer from them than anyone. Sure, I probably could have made a little more money had I tried to sell on my own, but the extra amount I would have gotten would not have been worth the hassle, stress and details that Driveo handles for you. You donât have to worry about the right paperwork, the legal actions to take, meeting strangers or scammers to test drive your vehicle and the time it takes to do all that. I made an appt and ended up meeting with Jess. She was on time and she was fantastic to work with; it was a very quick process and a positive experience! First, she understood the emotional connection I had with the truck (they even took time to remove a military emblem for me from the tailgate as my dad was a US Marine Vet). She offered to try to get a better price than the quote I got online, which she accomplished. She was patient when I had to reschedule the appt. and when I got there in person, I quickly recognized I was working with a friendly professional. Jess has excellent customer service skills; she is a delight to meet with and she does not lollygag around or waste time. She is a hard worker, was honest about any possible delays, but truly kept everything moving as well as kept me abreast of the status of things, etc. Jess is knowledgeable and very good at what she does. She walked me thru each step and explained everything and was happy to answer any questions I had. Once you make that decision to sell with them, they make it clear the items you need to bring with you and then it takes no time to complete everything. Youâll even receive texts with updates, confirmations and clear instructions throughout the process. In the end, you not only get a check, but you also get a checklist of miscellaneous items for you to follow-up on such as notifying the DMV or your Insurance Company that you no longer own the vehicle. And finally, how do you get home now that youâve sold your vehicle? Driveo takes care of that too and gives you a free Uber ride to your front door; itâs a complete service. So, if you need to sell a vehicle, you need to go to Driveo because there is no doubt in my mind they'll take good care of you and youâll have a positive experience just as I did. Tell them Sandy...
   Read moreI recently sold my 2017 Camry to Driveo located inside a Mac Haik Dodge dealership. This is my honest review. If you are looking to sell your car for a fair price without having to deal with the actual work that goes into selling a car by yourself then this is for you.
I had been thinking about selling my car for about a year when I finally realized that my car was only taking up space. It became a chore to drive it around for the sake of driving it. I recently became a mom of 2 under 2 and our family car was the car that was getting all the love. So I knew it was time to let my college car go, to make space for growth.
Anyways, my experience at Driveo was great! Before I decided to go ahead with Driveo I compared different offers across the major car buying services. All the offers were not too far from each other but their offer did come in first by a couple hundred dollars. With that in mind what really made me go ahead and want to sell my car with them were the people that worked there. They reached out to me with honesty, which is very important to me. Letâs be honest for a second, going through a car buying service youâre not going to get the most money for your car. At the same time, if you donât have the time energy or the desire to want to sell your car, this is a solid choice. You will get a fair price and in exchange they will make a bit of a profit by doing work to your vehicle and spending the time and energy to sell it. I didnât have to worry about cleaning my car out detailing it or fixing the passenger side window that didnât come up.
Their costumer service is all good energy! Working with Krystin and Jess was very easy. They were patient, kind, answered all my questions, and most importantly worked around my busy schedule.
The last thing I will say, is do your research and be reasonable. Know what you want going into it and things will be that much easier. As for the wonderful people that work at Driveo, I most definitely recommend taking your business to them. They will work with you, to...
   Read moreTitle: Excellent Car Selling Experience!
Review: âď¸âď¸âď¸âď¸âď¸
I recently sold my car to Driveo and I must say that the entire experience was nothing short of exceptional. From start to finish, they exceeded my expectations in every aspect of the transaction.
First and foremost, the staff at Driveo were incredibly professional and courteous. They made me feel comfortable and confident throughout the entire process. Their knowledge and expertise were evident as they answered all of my questions and addressed any concerns I had. I truly felt like they had my best interests at heart.
The appraisal and pricing process was transparent and fair. Driveo provided me with a competitive offer that was well above what I had expected. They assessed the value of my car accurately and took into consideration its condition and market demand.
What impressed me the most was the efficiency and speed of the transaction. The paperwork was handled swiftly and efficiently, saving me a significant amount of time. The entire process, from the initial appraisal to the final payment, was completed in a remarkably short period.
Furthermore, the payment was processed promptly, and I received the agreed-upon amount without any delays or complications. Kristy and Freda demonstrated their commitment to customer satisfaction by ensuring a hassle-free payment process.
Overall, I highly recommend Driveo to anyone looking to sell their car. Their professionalism, fairness, and efficiency make them stand out from the competition. Selling my car to Driveo was an absolute pleasure, and I am extremely satisfied with the entire experience. Thank you, Driveo Houston for making the car selling process stress-free...
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