Erik Serrano - State Farm Insurance Agent — Local services in Houston

I had the pleasure of working with Erik Serrano at State Farm through insurance needs, and I must say, it was a pleasant experience. As someone who typically dislikes dealing with anything related to insurance, I was pleasantly surprised by the level of customer service and support I received.

Erik and his team, including his staff, went above and beyond to make the entire process smooth and stress-free. Their positive attitude and willingness to assist made me feel valued. Even with my initial reluctance, they patiently addressed all my questions and concerns, ensuring I understood the coverage options available.

It's not often that I feel compelled to leave a review, but the exceptional service provided by Erik and his team deserves recognition. If you're in search of an insurance agent who genuinely cares about their clients and is backed by a friendly and helpful staff, I wholeheartedly recommend Erik Serrano at State Farm. We even discussed sports, music, and local restaurants. Thank for the taco bus by the way, they were exquisite!

Once again, thank you Erik for turning my insurance experience around and providing...

Moving or purchasing a new vehicle can be incredibly stressful, but one thing I never have to worry about is my insurance. Erik Serrano and his team consistently make the entire process seamless, from the initial inquiry to securing the best coverage options.

What truly sets Erik apart is his unwavering commitment to his clients. He and his team always go above and beyond, ensuring that every question is answered and every concern is addressed with genuine care. Their professionalism and attention to detail make a world of difference. I feel confident knowing I’m in such capable hands.

I am proudly insured by Erik Serrano, and I wholeheartedly recommend him and his team to anyone looking for exceptional service and support. You won't be...

Very professional and down to earth. You know how many insurance people try to push something you can’t afford on you, well this place isn’t that way. They truly care about you and respect what you need and take time to adjust their numbers according to your best interests and needs. You can just feel how they genuinely care about you. This office radiates passion. When you have passion for helping people it shows. They have a loyal new customer in me for life. I felt all the good vibes, love it. Thank...