WARNING: DONT COME TO THIS LOCATION !!! The manager Gabby is very unprofessional and so rude to myself, her I'm thankful to have got a negative result from being presumptive positive. Now with all the loans I had this location I was advised by Regional mgr that I didn't have anything to worry about my belongings being dropped just for me to take care of myself and get better and contact the store they would work with me, I called the store 5 times leaving my name and number for Gabby and never a return call, but today because I contacted her boss the regional mgr she finally calls me with an attitude upset because I did contact her boss and while on the phone kept changing the subject about other people loans when I was only concerned about my loans and business with them only to find out Gabby had already dropped my loans April 1 advising me that's what her boss Mr. Alan told her to do, then so rudely asked me do I even want my 4 remaining loans, in which I had a different conversation with her boss, I hope to have this settled by next week Wednesday when I expect to hear back from her boss, I know God is always in control you can't intentionally be disrespectful and rude to people and think that it won't come back on you. I have been a consistent loyal long time customer of loans and purchases for over 6 years now and this is how I'm...
Read moreEZ Pawn on South Gessner consistently demonstrates a strong commitment to customer satisfaction. Patrons frequently highlight the exceptional quality of service provided by the staff. Employees are commended for their proactive approach to customer education, ensuring individuals are well-informed throughout their transactions. Furthermore, the team is recognized for their dedication to maximizing value for customers, offering the most favorable terms possible. A notable aspect of their service is the meticulous care taken with items held as collateral, with customers consistently reporting that their belongings are returned in excellent condition. This level of attentiveness underscores a commitment to both customer needs and the responsible handling of...
Read moreAwesome place great staff SPECIALLY RODNEY !!! very outstanding, polite, patient, awesome customer relation skills. He always makes my day considering that am old and Grumpy at times. Always has a smile on his face greets and welcomes customers introduces himself and lets them know his there when they need him. Love and miss Gabby she was the best manager they ever had. She would go out of her way. Miss Anthony awesome guy. Norah is nice Ashley very humble and respectful very nice and does a great job . I have recommended and still will continue to...
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