Leon Western Wear — Local services in Houston

This is an un professional business, I took my husbands boots to get cleaned send my daughter to pik up and when I get home to see them, boots were damaged so I drove back to the business and demanded answers as to what happened and how it happened they could not give me a logical explanation, the guy that cleans them all he keept saying was he cleaned them with pumkin soap and that was it, then here come one of the girls and gets in the middle of it coming at me with an attitude! I asked to see the owner or manager she said he was gone for the day, I then asked if he could be called and was given a “NO” so you mean you can not call the manager when you have a client that has an issue yall messing up a pair of boots WOW at that moment I went from 0-100 real quick! Was told boots were damaged already ahhh noo mam boots were not damaged! Bottom line they didnt want to take the responsibility for what they did! Said I had to come back on a Monday to talk to the owner/manager... Bad customer service and so...

Tbh I never had a problem when I would come to the store till now this was my first time having bad service I came in the store with my mom and brothers and one of the workers (she had a black jacket and have long black hair didn’t get her name) was following us around the whole store making it seem like we was going to steal she didn’t say nothing at all didn’t ask if we Needed help or if we was looking for something in particular like they normally do the worker followed us all around till it came to check out felt very uncomfortable couldn’t shop in peace knowing that we had someone following us like that and making it seem like we...

I write mostly Yelp reviews these days however when I place really does stand out in being very good or very bad I will post a review on both this is one of those places that definitely stood out as more than five stars well I can only get five on each platform right. I hate shopping as most do yet when coming to the store with the help of their staff I enjoyed it they also save me a quite a bit of money as I only spent around a 3rd to half of what I planned on when I walked in got an entire outfit for the rodeo this weekend thanks so much for your help and you have a loyal...