Master’s Workshop is the best kept secret in Houston. Trustworthy, honest, with flawless workmanship encompassing all aspects of jewelry. I can rely on gemstones being replaced, watch batteries, links removed from bracelets, ring sizing up/down, filing and soldering rings and bracelets.
I recently purchased for a client a sterling silver link bracelet for a medical ID alert (of which they can order any type) and had custom work done on it. I also have an elderly client who had trouble fastening bracelets and necklaces due to arthritis and had them switched to sterling silver magnetic closures - each was done with attention to detail to match the closure type with the type of necklace so it did not look out a place. My client was thrilled with the results and the ease of putting on her bracelets and necklaces. It seems whatever I dream up, they can make a reality!
Every time i visit the shop and customers come in, I mention how good they are and they always say, “yes, I know - I’ve been coming here for years!” The beautiful (outside & inside) Mimi is always there (except on Monday when they’re closed), with a smile on her face and her father, the true “master” is in the back grinding away and dinging the bell upon completion of each piece. Most pieces can be done while you’re waiting and the intricate, more demanding jobs you must come back for, a ticket is written up and upon pick up, an itemized receipt may be provided upon request.
While waiting for your jewelry repair you can browse consignment pieces for sale or place your own no longer needed jewelry on consignment. It’s really a...
Read moreI recently visited this establishment for bracelet repair. I shopped around for jewelry stores in the immediate area, and found this one. It was my first visit there. The reviews were good so I went ahead and decided to check them out. I was greeted by a young lady there who was very courteous and well presented. She advised me on the type of repair needed for my new bracelet and quoted me a competitive price. There was no appointment set, and I was told to be back in about an hour. I returned and she had the bracelet ready for fitting. It was a perfect fit having removed two links. I was very impressed with their service, professionalism, pricing, and the fact they have been there for 45 years speaks volumes about their reputation in the community. I will definitely return there for service, and now, count me in as a life...
Read moreBUYER BEWARE!! This review has nothing to do with the jewelry repair business of this establishment but everything to do with the selling of their merchandise. I bought a watch winder. About a week later I decided to return it as I found another winder I liked better. Then, and only then, I was informed “All Sales are Final”. I was not informed of this before purchase and there were no signs in the store or at cash register to inform customers of this. After complaining the sales lady said I would have to pay a 30% restocking fee which was highway robbery on the other side of the counter. I later realized the sales lady did not reimburse me for the sales tax. Another form of robbery from other side of the counter. I will report this establishment to BBB and American Express for Deceptive...
Read more