Master Car Stereo Plus — Local services in Houston

I have been here twice now. Ash is a nice enough person. The problems I have had are as follows, and I should have learned from the 1st experience.

You don't get the whole story when you get a quote. Both installs, they neglected to tell me about one module or more and both times cost me $200 - $300 above the original quote. If I had a vehicle with no extras, this would be fine, but I'm having a system installed to enhance my vehicle, while maintaining the current system functionality. Not informing the customer of all the things that will not work is not good Business.

The quality of some of the products absolutely stink. I would suggest testing equipment before purchasing.

They always manage to leave trash in the truck.

They do not give any training on the system installed.

My 2015 truck radio They put in did not need to have wires cut, and u was told they would not because the radio had all the appropriate harnesses. I can only conclude that my wiring has been hacked up because there were cut off connectors and pieces of wire laying all over the truck.

As much money as I have spent, I'm considering legal actions, but I hate that business comes to that. Like I said, Ash is pleasant to talk to, but I got no indications that they would make this right. I would suggest making sure you thoroughly ask all the questions concerning the final product installation and existing functionalities, get everything in writing, request a thorough completed system demonstration and training, or just go to the next place.

If I didn't like the guys, I would have given it 1 star just on product and...

I went there to install a amp I took out of my car into my truck, install puddle lights, and add viper remote start alarm over 900$ stayed there for 5 hours. first time they brought my truck up I got in and the amp was still on the passenger seat! What was going on all that time? So they took it back to the work area, later they told me the amp doesn't work I need to buy a new one 6-7 more hundred , I passed ,with the wires ran I can buy and install that myself I figured so I left, before I could get out of the parking lot I noticed my dashboard lights were reading doors open, then tire pressure low, then anti skid was showing red, so I figured it was a electrical issue but I couldn't find where since I had multiple things done. Was it the radio? Alarm? Or lights? They couldn't tell me so they said it's closing time come in the morning. Next day my truck won't start, alarm problems so I had to take it to a closer shop who showed my all the shabby installation, so I had to pay to clean it up they also installed the amp that was supposed to not work! After all that when I wash the truck I noticed the puddle lights hanging, so I took it back, they plasterd super glue on the lights to hold them in and got super glue over everything, so in the end they offer a discount in future work🤔 I will not be back! They used to do good work in early 2000s but now they fell all the way off. Take my advice and warning,find another place to take your vehicle if you don't want a huge time...

First, I'd give this company negative stars, but unfortunately I can't. This company damaged my car by using small bolts to hold up the wheels and tires I purchased from them. Ash, the manager/owner is responsible because he half-ass do everything. BE SMART before making the decision to do any type of business with them. I'm currently filing a lawsuit against him and his company because he DOES NOT HAVE INSURANCE and should NOT be in business.

Second, Ash will misrepresent anything, and get you to buy it. Don't! Do you research first and try to look into working with other businesses before making a poor decision like I did.

Master Car Stereo will give you the run around because they do not have the tools, supplies or manpower to get quality work done. Instead, they'd rather put your life at risk to make a quick buck.

My vehicle was damaged as a result of Ash and his employees using the incorrect wheel for my car, and for installing the wrong bolts on my car. Before my insurance company picked up my car, Ash swapped out the small, incorrect bolts for longer, more expensive bolts that should have been used during the initial installation. I'm sure this is not the first time this has happened. PLEASE PLEASE PLEASE AVOID THIS PLACE. I'm still alive because I was in his parking lot when the wheel fell off, damaging my car. You may not be so lucky, and may be driving on the interstate highway. Be...