Walker Coffee Trading LP — Local services in Houston

Completely Unreliable – A Frustrating and Disrespectful Experience

I’m extremely disappointed with Walker Coffee. I placed and paid for my order in full, and nine days later, I still haven’t received any tracking number or confirmation that my coffee has shipped.

When I called on Tuesday, May 27, I was shocked to find out that my coffee had been sitting at their terminal for over a week. No one had bothered to inform me of the delay. I was told the coffee had finally been picked up and that I would receive tracking information the next morning. That promise was never fulfilled.

Today is May 29, and I’ve still heard nothing—no tracking number, no update, no apology, and absolutely no communication. This is the exact reason I had stopped ordering from Walker Coffee in the past. I had hoped things had improved, but clearly, the service has only gotten worse.

This kind of treatment shows a complete lack of respect for customers and their businesses. If you rely on timely deliveries, professionalism, or basic communication—look elsewhere. Walker Coffee has proven once again that they...

As a home roaster, I purchased a single bag of green coffee beans from Walker coffee. I'm sure they are used to doing large deals with distributors and much bigger fish than me so I was a little surprised by the level of personal customer service I received. From the samples to the pickup, they certainly know what they are doing and treated me like a valuable customer. (and the coffee is...

Just starting out in the coffee biz and Steve has been great to work with! Everyone I've roasted coffee for have raved about the quality and consistency. They are my go to supplier for all...