Cambridge Jewelers in Hudson, Ohio, is well-known for its quality jewelry and excellent customer service, which I've appreciated in the past during jewelry repairs and hand-soldering services. Recently, I visited their store hoping to sell my engagement ring. Unfortunately, the offer I received was significantly lower than I expected, so I decided not to sell.
During my visit, the staff were polite and professional as they explained their valuation. They provided insights into how they price items, which was helpful, but the low offer was still disappointing. Despite this, they were supportive and suggested alternative ways to sell my ring for a better price. They offered practical tips on listing the ring online, such as how to take effective photos and write compelling descriptions. They also recommended exploring other reputable venues that might provide a more satisfactory offer.
The interaction was handled with care and respect, which made the experience easier, even though it didn't result in a sale. The staff's approach demonstrated their commitment to customer service, ensuring I left with useful advice, if not a sale.
Overall, while the offer from Cambridge Jewelers was too low for me to part with my ring, their professional demeanor and willingness to assist with alternative selling options reinforced my trust in them. For anyone looking for honest advice or quality jewelry services, Cambridge remains a...
   Read moreI was extremely pleased with the service I had here. I needed a diamond replaced on my wedding ring as well as two heirloom rings that I needed resized when I brought them in for a quote. For the ring they recommended replacing 6 prongs as well as a Rhodium plating. Overall the diamond, prongs, and plating cost around $220. When I picked up my ring, it was like brand new. Gorgeous! And one of the rings I had dropped off for resizing was my grandfather's ring, and it also looked like brand new when I picked it up. They cleaned the silver very nicely, which I wasn't even expecting. That one cost around $45, which I felt was extremely reasonable. I was very nervous about taking heirloom pieces anywhere, and I'm so glad that were treated so nicely. I will be taking more pieces to them in the future and have recommended this place to my friends and family. Furthermore, the service I received was friendly and helpful. Overall 5+ stars for this great...
   Read more100/10 to Cambridge and their staff! I went to Cambridge looking for a place holder wedding band because I was only 1 month out from my wedding and didn’t think I had enough time to find the perfect one I had dreamed up. I did not expect to leave with my forever wedding band but I totally did! Mike was so helpful and he was able to show me the exact v shaped band I was interested in. And while it was beautiful, Mike also showed me another option that was simply perfect! This is where expertise in the business is so important and really shined through for Cambridge Jewelers. What I had dreamed up was pretty but the option I went with was something I didn’t know existed or was even possible! My whole ring is so unique now and I really am so so so happy with it. Many thanks to Cambridge! I also got 5 different wedding gifts for family members while I was there all within my price range. Cannot...
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