I had to get the police involved. The girl overcharged me and then was unable to correct the mistake or refund me the difference. Then she said she couldn’t reach the owner after calling him 5 times to ask him what to do. After that she said that I had to leave the store with the merchandise and I said I’m not taking the stuff because I was overcharged and don’t want to leave until it’s corrected or I’m refunded. She said there is nothing she can do and I had to leave and I said I’m not taking the clothing and she said she would put it outside. So I went around the corner to the police sub station and got the police involved. They went over there and got the owners number from her but when I called it it was a disconnected number. At the moment I have left all the items there and called my credit card to dispute and cancel the charges and will never walk into that store again. Anyone shopping there remember they have unfriendly poor trained staff unable to help if a problem occurs and have a very strict policy of zero returns or exchanges. I highly recommend you steer clear of this place.
Update: I did get the credit card charge cancelled so I got my money back. I also should have known better to stay away. I live a block away from this place and a few years earlier I had gone in there and bought a Mexican pullover hoodie. I was in there and had purchased it, then walked around and saw a different one on the rack I liked better for the same price. I asked if I could just swap it for the one I just bought minutes earlier and it was a guy this time and he said no, all sales are final. I said, it’s the same price and haven’t even left the store yet. He said no. I promised myself then I would never go back. But a few years later I did and that’s when the first review I wrote happened. What a mistake I made going back. Like I said, I live a block away from this place for 20 years and I will never go in there again. The stuff they sell in there isn’t worth the money or...
Read moreJust had the worst and unfriendly customer service. I took a necklace off of a mannequin and took it to the cashier to purchase it. He scolded me, and rudely told me to never touch anything on the mannequins. Additionally, there were no signs anywhere that reinforced this, so how was I supposed to know? After apologizing, I asked if I could still buy it because it had a price tag. He then condescendingly told me items on the mannequins were not for sale without owner approval. I showed him the tag on the necklace that said $22.99 and asked again to buy it. The man looked at me and just said "whatever". I had my boyfriend put the necklace back. Never...
Read moreAs with most thrift stores, American Vintage doesn't have much of a selection for men. If you're coming for women's clothing, you'll have a great time, as there's a wide array of clothing across many vintage and contemporary styles to choose from. This place doesn't suffer from any poor music choice or funky smells, so it's a winner for me, aside from the shallow men's variety...
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