Surfer's Outlet — Local services in Huntington Beach

Not worth your time. Anything that looks halfway decent is barely discounted.

Most of the clothes are there for a reason, no one else wanted them at the regular store. And at these barely discounted prices, I bet they're not selling much at this outlet store either. I wouldn't ever buy a wetsuit or any expensive gear here because of the return policy. Good luck trying to get the manufacturers to honor a warranty for an outlet store purchase.

Fyi, read the other reviews.

I looked at a jewelry stand near the entrance and my hand got covered in a big spiderweb. Gross. I should have left then and there.

The hoodies are poor quality and are not soft. You can tell they use some of the cheapest material they can source. The graphic designs are out of date but not in a cute, vintage way.

The flip flop area is a mess. Many are missing the other matching flip flip. I tried on a few sandals and they were uncomfortable.

Apparently the blond lady was watching me like a hawk the whole time. Early on, I picked up a $2 beanie but waited to try it on until I got to a fitting room/mirror.

I looked around the store some more and then eventually I tried on a variety of clothes and accessories in a fitting room. I then continued to browse the racks afterwards. At some point, I put down the $2 beanie with other beanies & hats that were piled up on the top of one circular clothing racks. I guess this really bothered the blond lady because she asked me about the beanie just as I was about to leave the store. It wasn't even cute. It was oddly long and dirty. I found it with other beanies and gave it to her and apologized with something like, "Sorry I placed it with the other beanies."

I can't imagine being bothered enough about an item that was misplaced to stop a customer from leaving. It's not like I put it somewhere weird like the wetsuit area... it's an honest mistake to put a beanie with other beanies.

I'm never going here or the regular Jack's store again. Mostly because there are no good deals to be found at this outlet store and partly because blond lady was so oddly petty and weird about the whole thing. I hope the lady ended up buying it herself, and cherishes it everyday.

My family had been customers of Jack's for decades. Not anymore.

I try to shop local and in store as much as possible, so I'll stick to HSS for any in store needs but to be honest you can buy any gear you need online for...

I read the reviews and was weary and thought I'd still give this place a shot. And there was a good deal on a surf board bag, leash and foot pad that I had to just get for the price.

Went into the store to pick up my order. I told the guy I had a pick up order. He asked if I got an email that it's ready and I said yes. Gave him my name and what I ordered. He went to go look for it, came back and said he didn't have any surfboards for pick up. I told him it wasn't a surf board it's a bag, a leash and a pad. He said 'you said surf board' , I just gave him this strange look. Because how is he going to tell me what I said? What he should've maybe said was 'oh I'm sorry I heard surf board'. Instead of trying to put words in my mouth. He also kept reiterating that the clothes and wetsuits I was looking at was men's and not women's. Trying to 'point' me in the direction of the women's clothes. I like to wear men's clothing. It's 2025. It'll all be ok.

Also usually when I hear outlet I think I'm getting a deal. A lot of the clothing is the same price point as what the brand sells it for. Sure there are 40-50% off sections but I still don't feel like I'm truly getting a deal here.

Luckily I got a good deal on my online order. Got the board bag, leash and foot pad for around $100 buckaroos.

Won't be back otherwise. I have been eyeing a long sleeve crew neck from your company 'Jacks'. Maybe I will check out the other location. But it just put a bad vibe on it all. You get one star for the good...

Our go-to swimming and surfing outlet. Great brands and everything you need for clothing. Comfortable materials, rash guards, uv-50 clothes, shorts, surfing 🏄‍♂️ wear.

It’s a good store but their return policy is so non-customer friendly that I reduced the rating

The discounts are great. There’s a large range of all sizes for kids, men, and women. In many discount stores only petite and XXL sizes are available.

The surfing and swimming 🏊‍♀️ merchandise is all over the store with so many choices.

Tip: please be sure to try it on. Our swimming shirts were very tight. We need ed to return them.

The return process is terrible here. I paid with my credit card and they said it would take 2 -3 days to refund my credit card. I asked for a cash return to make it easy. They claimed they couldn’t do cash. I still haven’t received the return after 4 days. It is a total inconvenience and I will have to drive back another time to try to get the refund back.

There was no customer service help to try to accommodate me and try to make this easier.

Surf 🏄‍♂️...