INC COFFEE ROASTERS — Restaurant in Huntington Beach

None of their beans are organic. Their beans are not vacuum sealed and are already stale when you buy them at a ridiculously overpriced cost. Some of their beans have no flavor whatsoever like the Brazilian beans. And others like the Ethiopian smell putrid. They won’t accommodate your needs. I bought a bag of putrid tasting Ethiopian beans and asked them to brew a cup of Ethiopian for me to compare with my brewing system which is state of the art Barrazo coffee grinder and French press. The manager refused to brew me a cup since he is brewing only Inc beans most likely to make more money off his “blend.” Who knows what is really in this coffee since it is not certified organic. How do we know where these beans come from, who harvests them, how they are roasted and dried, etc. The prices are the highest in California, and I was warned by others not to go there due to their inflated prices. The pastries are from a bakery and already stale by the time they are in the store. They are not organic, and who knows where they come from, how they are transported, and why they taste so stale. The service personnel are allegedly disabled, but mostly not. So if you’re going there to do a good deed, save your money and give it to a legitimate charity. I’ve had better beans from Trader Joes and better organic pastries from Whole Foods....

Edit: the manager was able to resolve the issue finally! Thank you, Adeel!! I hope the parking situation gets better soon because the staff, drinks, and food are all awesome!

I came in with a friend on 3/23 to get some drinks and food. I asked if there was a discount code for the parking, and at the time, the barista mentioned to just cancel the payment, and if I get a ticket then to let them know & they'll take care of it. I did end up getting a ticket for ~$26, and I've been trying to get this resolved in person once and via the phone many times. I've spoken to the barista once and manager twice about this issue. I had called the office, left messages, and the rental office hasn't returned 3 of my calls.

Frankly, this is a horrible customer experience despite having absolutely fantastic coffee drinks and food at your location, and I support the company mission. All the staff there was nice and friendly, and this is an extremely stupid parking system. I'd love to be able to come back on a positive note without having to deal with this parking problem. I've avoided it, and I'm about to just submit a chargeback with my bank because it's been about 6 weeks since this happened. I understand the system has changed since then, but having no response or sense of urgency to fix the problem is extremely frustrating...

Coffee lovers satisfied at this cute coffee shop!

Highlights of the menu: Iced Able latte (signature) Iced Spanish latte Iced Rose chai latte Hot cappuccino Avocado toast Able-rito (steak burrito)

Cuteness overload with this place! The drinks are lovely and yummy with the aromatic that impressed me when I entered the store. I like coffee shops that offer some food since I’m always hungry after coffee. Such a foodie soul I have!

After filling up my belly with their amazing food and drinks, their merchandise is not something I would miss out! They have cute and fun sweatshirts, T-shirts, mugs, bracelets, Crocs (so cute!) They also offer coffee beans to grind and make coffee at home.

The simple yet modern interior design is a bonus. It offers long tables and comfortable sofas to work/study. I love to work at places with full sunlight from the big windows. This...