Belle View Jewelers — Local services in Huntington

Would like to give zero star if I can. Went there last week to get the watch band adjustment. My husband got it for me directly from the manufacturer in Switzerland as a surprised gift so the band hasn't been adjusted to my size yet.

We called first , the guy said it costs $10.

We stopped by the old , arrogant guy (same guy who answered the phone, who I am pretty sure that he is an owner) looked at the watch and asked us the first question " IS THIS A COSTCO SPECIAL?" I said " NO".

He adjusted the band , it took 2 minutes total, told us it costed $15 bacause it was hard work.

Around 5 mins after we were there, another lady came and asked him to adjusted her ring size. He looked at it and told her " IT IS NOT EVEN A REAL GOLD, WHERE DID YOU GET IT?" and the lady said she got it from her grandmother. I hope she just walked away from this place, you know what, old man, she asked you to "resize" it, not "appraise" it. Give your customers some respect!

I usually like to support the local business but this is how the small , local business is going out of business.

I will never support this...

I bought a Seth Thomas mantle clock at an auction eight years ago in Cincinnati. A month ago it was showing signs of aging - slowing down precipitously in a way that would make the clock obsolete if the trend continued.

I brought it to Belle View Jewelers, just before Covid-19 broke in Virginia. I left it with Ramy, the owner. Through the next six weeks, Ramy deconstructed, then reconstructed the clock, burnishing the brass and restoring the timing - while at the same time getting two new timing springs and restoring the clapper that struck the hour and half hour.

This is what we look for in clock repair: Ramy knew the works, knew what needed to be fixed, knew how to clean and restore the brass, and knew the value of the piece. Yes, it cost me a bit. But it was well worth the price. I know the clock, already at least 40 years old, has now another 40 years of life.

I'm very fortunate that Belle View Jewelers was so close by. This would have been worth traveling...

I brought in two family pieces (diamond rings) which needed a few different repairs (a loose setting, replacing a missing stone, and resizing). When I came back the first time to pick the two rings up, one ring had not been resized (I had paid for this but I guess it hadn't been noted in their records). I brought the other ring home and 2 days later I noticed the diamond was loose in the setting. Both issues were fixed at my third visit, but with all of the issues that arose I don't feel a lot of confidence in the repairs. And the staff member at the third visit suggested I was at fault for the loose stone from wearing the ring too much - for 2 days! - which reinforced my fears the repairs weren't very robust. Altogether, I'm pretty disappointed, and don't think I can recommend Belle View for...