Bun Papa — Restaurant in Virginia

Overall, my experience at Bun Papa was okay.

It can be a bit confusing when you walk in. I wasn't sure where to go to retrieve my order. There was one guy working both the coffee counter and the kitchen. There were two other employees in the back, but they didn't seem to be doing anything. They didn't acknowledge any of the customers. I stood around for five minutes before the employee switching back and forth from the coffee bar to the kitchen acknowledged me. He was very nice, but he was doing everything himself.

The burger was outstanding. The bun tasted good, but I don't think it was fresh. That said, it was still better than a regular bun that you'd get from a fast food restaurant and most other restaurants I've tried. My only knock against the burger was how much lettuce was on it. The lettuce made it very difficult to eat without adding any value to the burger. I'd definitely try one of their burgers again, but I'd avoid the lettuce.

The poutine had a lot of potential but wasn't executed well. The fries tasted stale, the onion strings tasted stale, there was barely any gravy, and the cheese curds weren't hot. In summary, the poutine tasted old, like they had used old, stale fries that they didn't want to throw away. I just finished living across from the Canadian border for three years where poutine is a staple, so I feel like I can speak well on poutine. Poutine is supposed to be hot and fresh, and the cheese curds are supposed to be somewhat melted (or hot at a minimum). I think if they had used fresh ingredients and ensured that the dish was hot when they served it, the poutine would've been excellent. I was in the restaurant when they finished bagging my order. The only thing I can think is that they finished cooking the poutine early and let it sit before they finished my entire order.

I'd definitely try one of their burgers again. I'd probably order only a burger so that I could ensure that my entire order is made at the same time and served fresh. I don't think I'd try any of their dishes with French...

I attempted to order a chicken sandwich, a cheeseburger, and a hotdog with cheese fries and two lemonades. The total came to about $60. I placed this order online from their website. I arrived in the restaurant about 5 min early and waited patiently. I overheard another customer explaining that the order they were handed was incorrect and it sounded like my order. I asked the gentleman at the counter if it could be mine as I placed a pickup order. He dismissed me by waiving his hand at me and went about creating the other ladies order. Two other groups were served (who arrived and placed in store orders after me). After all orders were served, the cook asked me if I placed an order, to which I replied yes a pickup order for my name. She said oh, this has been ready for a while. It was sitting in the back, not under a heat lamp, the whole time I was in the store. I waited for over 17 min for them to try to give me food that was ready when I got there. I asked for a refund and the gentleman at the counter said it was automatically processed. I requested a receipt of the refund and he proceeded to take a phone call and help another customer. I finally got a receipt and asked why he didn't just give me my order when I asked about it to which he replied that things were busy and hectic. I will never try this...

@therealbunpapa insanely delicious burgers, chicken sandos, desserts and more! We went to the location inside @breadandwatercompany in Alexandria and left so satisfied. It's easily some of the best burgers & chicken sandwiches I've had and highly recommend. 🌸 Big papa burger: 10/10 BIG burger w/ so much flavour & melts together perfectly 🌸 Roadhouse burger: 10/10 BBQ burger goals, crispy bacon & sweet/savoury bbq sauce 🌸 Fried chicken cordon blue: 10/10 Flavour combo is SO good, I actually really liked this 🌸 Angry chicken: 10/10 Perfect spicy chicken sando w/ yummy slaw 🌸 Chicago dog: 10/10 PHAT Chicago dog w/ tangy goodness 🌸 Chili cheese waffle fries: 10/10 Crispy waffle fries with layers of chili and cheese 🌸 Chocolate cookie cake: 10/10 Reminds me of a dunkaroo but better and crispy outer w/soft baked inner 🌸 White house carrot cake: 10/10 Lives up to the hype...DELISH 🌸 Ginger lemonade:10/10 This lemonade was made for this meal, paired perfectly with everything we ate and super refreshing. Overall we really loved this place and can't stop talking about how we absolutely ADORED everything we ate, literally all of it is good and you can't go wrong here!...