Kroger Pharmacy — Local services in Huntington

The worst pharmacy we have ever used. I’ve had experiences with the people working here several times and there’s always a problem. From refusing to fill my husbands sildenafil, to refusing to fill my birth control, to being unable to charge my insurance. I’ve never once gotten them to accept my insurance, there is always a new excuse as to why they can’t run it. I went in last Thursday to get my ADHD medication filled after calling half a dozen pharmacies, they refused to release it to me until the following Monday despite me being out of it already (claimed it was filled on the 6th despite the bottle at home saying filled on the 2nd of Feb). So I wait, go back in on Monday, only to be told they no longer have it in stock by the same exact person who told me to come back Monday. They knew I was coming for it and it had been promised today. Their solution is “call your dr, sorry” as though it’s that simple. Now I’m stuck without my medication that allows me to function like everyone else at my job, and will have to spend who knows how long searching for another pharmacy who has it and waiting for my dr to call it in. There’s just no excuse for this. They basically sold my medication off to the highest bidder despite it already being prepared, bagged and labeled with my name...

I've never had a complaint about this place. It's the best pharmacy I've been to. Very helpful staff that even remembers me. They're always very fast to have my meds filled. I've only had one occasion where I had to wait a few minutes, out of about 15 times I've gone there so far. And with the Kroger Rx Savings Club, it saved me when I was transitioning between insurances. I was told with the savings club, my meds would could $6. Once I got there, they only costed $4....

Prompt with service. Accurate make sure if you need questions answered they are truely very kind. But mainly personal makes you want to return. Be nice back. Make there day.

Thank you Google maps Writer Journalist Joseph...