
Usually this place is a hit! Me and my friend have been coming here for years to eat crawfish and 9x out 10 we are satisfied but this past Saturday May 4th was definitely disappointing. I am not sure what was going on but we got our order of crawfish and right off the top the crawfish looked as if they were not that clean really didn't see any seasoning like we normally do but hey we still were gun ho about eating it...we noticed the potatoes were very small almost like the size of a medium marble and the corn seemed to be overcooked and had a gooey texture that stuck to your teeth. We started eating the crawfish and immediately we both looked at each like🤨 uuuummm ok 🙄where's the flavor the seasoning the spice?, we ate a few more and we finally just stopped and were like this is bland as hell👎🏽 like they had just dipped the crawfish in the water enough to warm them and that was it! The drink we ordered the Steamarita I believe it's called we ordered it with peach flavor but when we got it all it tasted like was an overly sour mixed drink could not taste any peach flavor so we asked our waiter(Melvin) if he could take it back to add the peach flavor; whilw he was doin that my cousin joined us now she doesn't really eat crawfish so she just ordered chicken fingers🤦🏽♀️🤷🏽♀️😄 as we waited for our drinks....well when Melvin brought back the drinks and we tasted it it was now too sweet like a whole cup of peach syrup had been dumped in it. The drink was like a thick cloudy glob of sour mix and peach syrup you could barely see the ice in the glass and it was not consumable. We did not even bother asking Melvin for a change or anything else because he was not very attentive and it was not even packed like you would think for a Saturday evening at 7:30/7:45 anyway with the meal not being up to par and flavorless, the drink being awfully made and disgusting to the taste we were OVER IT! Well my cousin who had ordered the chicken fingers began to wonder where her meal was because it was going on almost 25 minutes since she had placed the order; we then noticed Melvin sitting down and he appeared to be eating👀 so she got up walked over to him and just told him to cancel the order she no longer wanted it.🤦🏽♀️ I am not sure what the issue(s) were but yea this was definitely one of the worst experiences we've had at Cajun Steamer and it put a bad taste in our mouths(literally) So it will be awhile before we come back and may try some other places that were recommended! Cajun Steamer let's do better you guys weren't that busy like we have seen it packed many times before so there was really no reason for the food, drinks, and service to be as mediocre as...
Read moreWas pretty excited to try this place a second time (first time was mediocre like red lobster tasting food) because we love seafood and seafood is hard to find in the Huntsville area, but unfortunately the food was pretty bad. Atmosphere was nice and they boast authentic Cajun and gulf seafood quality but it was not the case yet again. I will say our waitress was great but you can not advertise yourself as a New Orleans and Gulf seafood specialty restaurant and not know how to cook crab and then charge on the high spectrum . We paid well over 30$ for two tiny severely over cooked crab leg clusters (which is already on the high end of crab prices) which were so over cooked many had no meat inside and was very hard to crack. Such a bummer and left hungry and dissatisfied. The presentation added to the failure of over cooked crab legs by having two small tiny potatoes and a half Cobb or corn rolling around on the huge platter. Fill this thing up like the authentic places do with inexpensive corn and potatoes and garnish it’s little to no cost on the restaurant to add a normal human portion of potatoes and corn and makes it much nicerThis place better get a manager or cook who knows what real seafood should look like when it’s coming out on the line to be served to its hard working patrons spending their money. I hate I wasted my money here, I expected much more from a place like this with prices like this in such a nice part of town representing fresh gulf seafood. Also our raw oysters were on the warm side and did not taste fresh nor could our waitress tell us right off where they got these oysters -a standard for a nice authentic seafood place is knowing where it came from that week especially oysters shrimp or fish . I’m from the gulf coast and love seafood and know it’s a disaster to over cooked crab or shrimp and know what fresh gulf oysters along with those from the Atlantic coast oyster beds taste like so I was very disappointed. Easy things to fix and be knowledgeable about a decent manager would’ve not let this food be served or sent it back and made our food right (maybe no fresh seafood was available in the back who knows) we gave the 2 stars bc of the nice waitress and cool atmosphere. Don’t waste your money drive to the fantastic Fish Market restaurant in Birmingham , The Montgomery Oyster Bar & Marina or head down to many of the fine places on our state’s...
Read moreMy family had dinner at the 301 Pelham Ave SW STE C-1, Huntsville, AL location on 4/27/24, and the service was horrendous. We choose a table on the balcony and the maître D was very accommodating. But, our waiter, Melvin was horrible. He took our order initially but, neglected our table throughout the evening. We were a party of 4, and only 1 of 4 Entrées were served. We had to get the attention of another waitress to assist us because at that point all of our appetizers were gone. We informed her that we've been waiting over an hour for our Entrées. She said that she would let our waitress know. Once Melvin realized we were not served, he never came to our table to acknowledge this but, rush passed our table and said, it was his fault and he was sorry. Another 45 minutes went by, and we saw other patrons come and go and finally another Waitress served our dinner. Since, it took so long, it appeared that our order was never submitted. By this time, our drinks were low and we asked to order more along with napkins and silverware. She said she would inform our waitress, needless to say, we finished meal before the drinks were delivered by Melvin. 2 of 3 of the drinks were correct but, he brought my brother something that was not a Blue Moon and another drink that was not for our table. When the check came, we asked to speak with a Manager and we were passed around twice to two different so called managers. The first was somewhat pleasant to deal with but, he could not answer our concerns so, he passed us off to another person that was extremely rude and would not acknowledge that we were treated badly as customers. As a matter of fact, we saw him assisting other tables on the balcony all night but, not once did he approach our tables. Needless to say my family will never visit this location again, although we've visited this location numerous times and others in Nashville and Birmingham. This was the worst experience ever. Not only were we sibling's and spouses trying to enjoy a meal together but, we're all retired U. S. Army veterans who served our country faithfully all over the world. This type of service was not warranted nor should no one be...
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