July 2025 Update: Unprofessional Business Owner, I will leave a review whenever I see fit. If you ran your business correctly, I wouldnāt need to leave a bad review. I placed an order 4/17/25 for braiding hair, not for your handmade products that claim to take 30+ days to ship, and still have yet to receive it. No one responded to my emails following up, nor did you offer a refund. I only received an automated cancellation email after I was forced to dispute the charge. Thankfully my bank, a real business unlike yours, offered a refund. You have been reported to the BBB for fraud. I hope while you āwere closed for upgradesā you learned better business practices, but itās obvious you didnāt and will continue to dodge valid criticism since you are a black-owned business. Just take accountability instead of being combative.
I was able to shop here once and I love the body butters. However, they are never open when they say they will be. I live nowhere near here but go out of my way to support. I have stopped by multiple times to the gate being closed with no signs or anything on social media indicating they are closed. I also emailed and never received a response. Patronize a business that either updates their hours or is open when they say...
Ā Ā Ā Read moreLaid Beauty Bar is IT! Not only is it the only black-owned beauty supply store in Alabama, but it is owned by a CEO that gives back to the community and supports local businesses.
But let's be real, ladies. None of that would matter much if the products sucked. 𤣠Thankfully, they don't. Now, I can't tell you that the hair products will work for you because everyone's hair, diet, and genetics are different... but all of their products are worth the try because they are definitely effective for many people and they're made with high quality ingredients.
Now what I CAN speak to are the beauty balms! Baaaybyy! I don't care who you are, the scents are EVERYTHING. The balms linger but the oil does NOT. There is no oily residue, a little goes a long way, and they leave you moisturized. I've literally tried every scent except for the one for men (but I WILL get one for my husband).
Do NOT sleep on the body balms! My fav is Bo$$ Bih, btw.
If everything they put out is going to be this good,...
Ā Ā Ā Read moreI placed my order on May 27, 2025, and it has now been nearly 120 days with no shipping confirmation, no estimated delivery time, and no resolution.
After following up, I was told that ONLY STORE CREDIT is offered for cancellations, and that no ETA is available. This is entirely unacceptable and unethical business practice.
Let this serve as final notice: If my order is not fulfilled and shipped by October 1, 2025, I will be filing a dispute with my bank and reporting this transaction as fraudulent/non-fulfillment of goods.
This experience has been frustrating and disappointing. I will never purchase from this business again and strongly caution others to avoid ordering unless theyāre willing to wait indefinitely for products with no accountability or...
Ā Ā Ā Read more