Action Laundry — Local services in Independence Charter Township

Our dryer is failing so it takes all day of constantly restarting every 10 minutes because it turned off to dry a single load of laundry. My teenage daughter goes through about 50 outfits a day, so as you can imagine within a week I was left with mountains of clothes and a malfunctioning dryer, so I just packed it all in baskets and went to the laundromat. I thought I was going to a different one that I went to months before that was cheap and had lots of machines but this one was different. Although this place had very nice machines and a good selection of sizes to choose from and it was clear they were really trying to spruce up the place and add some updates, I do have to say that I was shocked at the price to use a standaed size machine.. in total it cost me 45 dollars to wash 3 loads of laundry. Another downside was the door to the parking lot has a stoop so you cant really use a cart to roll your stuff into the door because you'd have to lift it over a big step. you have to carry everything in which was a pain because it was multiple trips for me. Another discomfort was there was no outside seating outside the main door, it was very hot that day and there was no a/c and the 2 floor fans were not turned on (when I tried to turn one on one of the fan blades were bent so it was nonfunctional) so it was very stuffy hot and muggy in their and I was very uncomfortable so I just went outside the door and sat on the pavement while I waited. If these things could get some improvement then this would be a very nice laundromat, but unfortunately until that happens I probably won't be...

TLDR; 1. Martha is amazing, 2. owner really needs consider delegating a machine strictly just for customer's dog bedding.

I visit this laundromat fairly regularly, and the cost has not gone up by very much which I do appreciate! I love the big $7 and $10 (and change) machines. Just makes it so easy to tackle a large amount of laundry at one time and save money while doing so.

Recently I've noticed that there is a new employee there, name of Martha, she's just incredible. She goes above and beyond, it's like you are family the way she treats you. I can tell that's her character and nature. They struck gold when they hired her.

Anyhow, I've been meaning to write this review for a few days, just forgot, but last time I was in a gentleman washed a bunch of dog bedding and baskets in one of the larger machines I needed, when he removed his items to put in the dryer, the machine was just so filthy with hair, Martha told me don't worry I will clean and deodorize it for you and she did to her credit, looked as clean as it could be. But it's just impossible to get every hair, there's still going to be a ton and also going to damage the machine in the long run. If the owner reads this: could you please consider having a machine just for pet bedding? There is a reason why people wash these items at public laundromats, they don't want to wreck their own machines nor deal with pet hairs throughout their clothes after every cycle.

Anyhow, aside from that, I do recommend...

So I've been doing my laundry at laundromat's for quite a while now and I've seen the good ones and bad ones, the dirty ones and clean ones, the efficient ones and inefficient ones and I have to say SOL laundry is by far the best!! I have to say some of the machines are getting a bit old but they work great and if there is ever an issue with one of them the staff is on top of it and if they cant take care of the problem right awaythey will refund your quarters sothat u can use a different machine.. The store is always clean there is always fresh coffee to drink as well as pop machines and vending machines..But the thing that is most impressive about SOL laundry is the staff for sure. There is an older lady who works the morning shift who is the sweetest nicest lady I've ever met in my life. And as I sit and wait for my laundry to finish I can't help it to observe her and all she does is run around helping other people and clean the machines I dont think I've ever seen her stop and sit down for a minute she's always too busy helping other people so to summ it up the customer service is impeccable and the cleanliness of SOL is also impeccable.. I will never use a different laundey mat as long as I live and thats a promise!!! Good job SOL laundry, if I could give you 10 or more stars I...