QDOBA Mexican Eats — Restaurant in Independence Charter Township

When I reminded the clerk that I ordered a burrito not the bowl he was already making I got a look as if I'm the one that made the mistake.

Then the cashier misgendered me. I wouldn't recommend this location.

Update 8/17/22 Well I was contacted through my Google review about my expierence. Once I contacted the customer care team it took them close to three weeks to redpond.. what dd they say??

I will just paste it here.

"Hi Rebecca,

Thank you for reaching out to us, and I'm so sorry to hear about what happened with your visit. We want all our guests to have an awesome experience, and it sounds like we missed the mark. I’ve addressed this with the district manager so that they can look into this further. We want to avoid situations like this going forward, so your feedback is incredibly valuable. If you happen to be a rewards member and can provide your rewards card number, I would like to apologize for any inconvenience by crediting you 1 Free Entree to your Qdoba Rewards account. If you’re not a member, no worries, you can either make a Qdoba Rewards account by downloading the App and following the instructions, or I can always mail you 1 Free Entrée certificate if you could provide me with a valid physical mailing address. Thank you,

Josh S. "

That's what they have to say. They are sorry to hear what happened. Not sorry it happened, just sorry to hear abut it. Also I waited close to three weeks just to hear they discussed it with a district manager so they can look into it further. So they have done nothing in close to a month.

As I said before. Just avoid this...

I recently had the pleasure of dining at the Qdoba on Dixie Highway in Waterford, and it was nothing short of spectacular. Right from the moment I walked in, I was greeted by a welcoming atmosphere and a clean, well-maintained environment.

The staff at this Qdoba location truly made the experience stand out. Each team member was knowledgeable, helpful, and genuinely passionate about creating a memorable dining experience. They went above and beyond to answer my questions about menu options and provided valuable recommendations, ensuring I had the perfect meal tailored to my taste.

The food was exceptional, with fresh, high-quality ingredients that came together in a delicious and satisfying symphony of flavors. The portions were generous, and every bite left me wanting more. I was also impressed with how quickly my order was prepared, allowing me to savor my meal without any unnecessary wait time.

The Qdoba on Dixie Highway in Waterford has quickly become one of my go-to spots for a fantastic meal in a friendly environment. I wholeheartedly recommend it to anyone seeking mouthwatering cuisine and outstanding customer service. Five stars well earned – I can't wait for...

My 5-star review is specifically for Jamie and the service she provided me today. I am a pharmaceutical rep and I had an office request Qdoba today. They have eight ppl. I walked into Qdoba this morning at 10:30am when the website said they’d be open. I was informed they wouldn’t be open until 11:30am today. I explained my situation to Jamie and that I was kind of in a bind and could she help me out. She jumped on it and took my very unique order. I returned later to pick up my food and it was spot on and ready to go! I appreciate the service I was provided. I deal with a lot of different restaurants and this isn’t always the case. She could have easily told me they were closed and I would have gone somewhere else, but that wouldn’t have made me or my doctor’s office very happy. Thank you,...