Total NIGHTMARE!!!
Erin left town and closed the store the week of my wedding without informing me. The appointment I had to pick up my dress was not rescheduled or even tended to! My maid of honor was incredible- thank God- and found Eric's personal Facebook page. She messaged her via Facebook and made arrangements for us to pick up my dress. When we got there, my dress was torn, my double layer veil was not attached, one of my veils was missing, she had thrown away my dress material that we were using for bouquets, my dress was a wrinkled mess, my mother's vintage dress was shoved in a corner on the floor and thrown into its box in a crumpled ball.
This happened the day before my wedding. I was in a panic two days prior to the wedding because we were unable to contact her via her work number or any contact information Erin gave to us previously. Erin also regularly forgot what days and times my appointments were, and she accused me of not knowing the dates and times of my appoinynents- impossible because I am very well organized and had a wedding planning binder for every detail of the planning process. Erin was always rude to me and I never felt comfortable going to my appointments alone due to her cold, disrespectulful demeanor. She also never remembered the date of the wedding, regardless of how many I relayed it to her. She was disorganized, chaotic, unfriendly, never punctual, and very over priced. I would never recommend her services to my worst enemy. Dealing with Erin was nothing short of a nightmare. My dress always had a new button missing or a new tear at each appointment, regardless of the fact that it was in pristine condition upon transporting the dress to our first appointment. Summary: my experience with Erin was a bride's worst ideation come to life. AVOID HER...
   Read moreDo not trust Erin Young Designs with your special occasion! I hired Erin to custom make my mother of the bride dress and was left scrambling the week of my daughter’s wedding. The seams, buttons and hem were all uneven, the straps were different widths, the bodice was not straight, and the fabric was stained. Erin lacks professional integrity, is dishonest and never on time. Save yourself the stress and heart break and take your business elsewhere.
After reading Erin’s reply to my review, I feel inclined to once again note her dishonesty. My dress was picked up unfinished the Saturday before my daughter’s wedding. I was upfront with Erin at pickup and told her I was taking it to be completed elsewhere. She stated “the seamstress may find more things that need fixed.” Final payment was made and canceled immediately once I was made aware of all of the issues...
   Read moreErin helped make my dream dress for our special day. Erin completed alterations on the bodice and hem of my dress and I couldn’t be happier with how it turned out. She is as talented as she is kind and pays close attention to detail. When you’re working with her, she makes you feel like your project is all that matters - A great listener to help make the dress fitting process as easy as possible and makes you feel beautiful from the get-go! We love her + couldn’t recommend her enough. So thankful for her time and talent to make this day so perfect!
She also helped my mom decide on a Mother of the Bride dress. My mom had picked several, brought it to Erin, and helped my mom feel confident and beautiful that day.
Thank you, Erin, for all your love and support before, during and after the...
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