The Jazz Kitchen — Local services in Indianapolis

I had wanted to try this place for some time and when a friend decided to have his birthday there, I really looked forward to coming. But I have to say, the whole experience was underwhelming.

We can start with the service. We had a large group that they definitely should have been able to handle. And, they add an automatic 20% tip in order to have a group that large. Which should come with some minimum expectations as to the service you will receive. This also is important considering that you are required to order. In addition to the ticket price, there's a $15 minimum order required in food. I will start in general by saying that as food began to come out of the kitchen, some people in our party who had arrived and just sat down or served immediately while others who had been sitting there for a half hour or more waited until the very end. It seemed like they had no idea who had ordered what. Apparently the person who took the orders did not communicate whatsoever to the people bringing out the food. It was impossible to get a refill on my drink, and I arrived early and given the condition of the food I ordered, I really needed something to drink. I do not drink alcohol and therefore all I had was a small glass of soda with a lot of ice added. It was nearly the end of the show before I finally got her attention long enough to get a single refill.

I ordered the blackened salmon with grilled vegetables. This entree was $27 and I have honestly had better prepared food come out of drive-thrus. I hate to put it that way, but it was a little over the top. The vegetables were not grilled, they were barely even cooked. No signs whatsoever of any attempts to grill them. Whatever little amount of sauce or seasoning or whatever it was supposed to be that was on them barely added any flavor and it was an odd mix of vegetables... Carrots, green beans, and cauliflower. They didn't even bother to take the stems off of one of the green beans which is kind of gross. As to the salmon, all the seasoning was in one small spot in the middle of the filet. It was weird. And I don't know what they did to the salmon itself, but I have never had a piece of fish be so oily and salty. It definitely wasn't worth close to the amount I paid for it. I probably should have just gotten a salad and then I wouldn't have had to worry about how they were going to cook the vegetables.

At one point I went to the restroom where the stall had two toilet paper rolled dispensers. For whatever reason, they couldn't be bothered to put toilet paper on them... they were just sitting on top. I won't go into why that's gross, but the many of the ladies who read this will understand exactly why. Additionally, there were three more wrapped rolls of toilet paper sitting on the tank behind the seat. This is something you only need to do if you don't intend to come back and clean periodically which is ridiculous because this place isn't open the number of hours that would make it difficult to monitor the bathroom cleanliness.

We saw Emmaline perform. She is the only reason this place is not getting a one star review. Her music was good, she has a beautiful voice, although, I couldn't write her performance a five-star performance either because she spent way too much time talking between songs. I enjoy an occasional anecdote about how a song was written, but I don't need to know how every song was written and have those stories take up time that music should be enjoyed. Particularly since we were in the back part of the restaurant and ended up having to watch her partially from a monitor anyway. When she spoke, it was hard to hear what she was saying and everyone quickly lost interest and started surfing their phones.

As I said in the beginning, overall very underwhelming. I don't know that I will be back unless it is to go with someone else who really wants to go. It's not something I would...

On Oct 7th a group of 10 people there for a birthday celebration, which Richard Elliott was the preformer... He was Excellent ⭐⭐⭐⭐⭐

The Atmosphere- it been over 15yrs I was in there....so the New expansion wasa well needed improvement... You had room to eat and enjoy that new back area was very nice... ⭐⭐⭐⭐

The Service and Hospitality was Rude, Out of Order!! -⭐zero is what is needed here😡

I was the late one after 7ish... I was joined with my party... Notice they were some people waiting on their food....the food came to the table incorrect. So about 10" after my arrival it was now about 7:45pm I was trying to my order in...they we're bring out the wrong orders....I finally got my order in. Not So Cajan Chicken pasta... The lady at the door came over to telling us to quite it down....the place a card on the table which read "No talking during the performances" Rude...this lady was the who had her hair shaved ball . While she had her big belly all on the back of folks... Rude...they told the noise was "we're still waiting on some of the orders of food! !!! Once all the food order we we're all cool....

Then our party was being rush out About 8:30pm. No other table was being rush... The next show was starting at 9pm.. but the server was still taking drinks orders...so we wanted to take a group... But here came the same lady from the front door...letting us know we couldn't take photos....and they need to clear space for the next show. Rude.... She just stood there like we're to clear out now. Just rude....we were waiting on take home boxes.... I ask for more bread🥐🥐bread I was told they have only have enough for the next service.... I didn't get any with my order... Just Rude! I just took some one else left over🙄😤. The girl want a credit on the 🍷🍷because you couldn't take it out. 😤😡 Rude!!!

So we was rush outside so we decided to take out photo on the deck....It was cold so the other server came and said we could not be on the deck????😡😡😡😶‍🌫️🤔 Their Customer Service was just Rude,Rude and more Rude!!!!

They want to collect your 💳💵💸 but their Customer Service is Rude as Hell! Will not go back here.....

Over All the Artist Was a ⭐⭐⭐⭐⭐ I hope he was paid well. His performance was Amazing..🎺🎺🎺🎺🎺

But that darn Customer Service...gets a --- ZERO average a...

#AccordingToArmon

My wife & I’s first time at The Jazz Kitchen was pretty amazing! Everyone from the front door greeters, to our phenomenal waitress Hannah, were very friendly, warm & welcoming!

There was a Jazz show going on and because it was our first time here, we were told that reservations were required IF we wanted to view the Jazz show; which was in the front. So because we did not have reservations, we decided to be seated in the back as normal walk ins!

As we ate, there was a tv in the back room so that those who did not have reservations, could still tune into the Jazz show! They played for almost 2 hours, and the atmosphere was great for a date!

We ordered the JK Cheeseburger w/ bacon & fries, and Crabcakes from the Devour menu, and they were both pretty good! The burger came with the American Cheese, Springmix lettuce, pickles, and onion, while the Crabcakes came with tomatoes, and green beans!

The Crabcakes were good, but the green beans could definitely use some seasoning! The Cheeseburger was cooked Medium-Well and it was TOP NOTCH!

The many pros includes the spectacular customer service from our waitress Hannah, the Jazz Music, the friendly people inside, and the tasty food!

The cons include a slightly longer than normal wait time on the food, and the small list of options regarding the menu for food, other than that, I would...