HomeGoods — Local services in Indianapolis

The cashier's behavior was extremely rude. She seemed overly concerned about the voice calling out the numbers for the next cashier instead of focusing on assisting the next customer.

When my sister and I, who were sharing a cart, approached the register, the next number called was for the adjacent register. I began to place my five items on the counter, but the cashier proceeded to chastise me, claiming it was "not right" and "wrong" to do so. She proceeds to tell me the number caller was like Alexa (whatever that means), and that I need to listen to it. Her tone was very condescending.

What made matters worse was that she continued to discuss me with other coworkers as if I wasn't present. Despite their attempts to move on, she insisted on proving her point.

Her behavior was not only rude but also embarrassing, to the point where her own coworkers didn't want to be around her during the...

I shop at this HomeGoods weekly and unfortunately the manager consistently creates a negative experience. She is dismissive, rude, and avoids helping customers, often standing behind the counter pretending to be busy instead of engaging. Most recently, she refused to process a return even though I had the correct receipt, insisting the item wasn’t purchased there (despite identical merchandise being sold in the store). Other associates are friendly and helpful, but this manager’s attitude and lack of effort make every visit...

Pull people off the floor and other departments to help cashier, like any other retail store. The line extends out into the clothing department and there is 3 registers open but plenty of people out stocking. Unacceptable to wait over half an hour for checkout. This has happened more than once I tried to give benefit of the doubt it was just a bad day but it's every single time. HomeGoods is my favorite place to shop but I will stop coming completely if I have to continuously wait this long...