When we first moved here from NYC we had no idea whom to purchase furniture from. We went to many store some in Dallas, Carrolton, Denton and Irving. I was not impressed with most the sales associates and felt very pressured or just to opposite and unvalued at the other stores. We went to Irving Boulavard Furniture as one of the last stores. I wasn't expecting much and was very skeptical at first. With my husband dragged in tow we entered the store and were greeted warmly. Robert, was the first one to help us. He was so nice and actually listened to us when we explained our situation about relocating due to careers, that we never had a big apartment back in Manhatten and now we do, so it needed to be furnished. We gave him our budget and he worked with us. By the time we finished, we had furnished two bedrooms, a living room, and dining room and it was actually right under budget. We were super excited, plus they delivered that next day. The delivery crew arrived promptly that morning, they were professional, courteous, delicate with the items. They placed everything where I had requested, making sure I was pleased with setup before cleaning up and leaving. A year later we moved from our apartment into our first home and once again I went back to IBF, finding myself ordering a new bed for our master bedroom. Although they did not have the bed in store they ordered it from the catalog for me, it took some time for it to arrive but once it was delivered it was just gorgeous, worth the wait! As for the furniture I had purchased this past year, it is still holding up and just as beautiful as the day it was delivered. I love IBF, the owners are wonderful people, everyone that works there goes above and beyond their job. In conclusion I highly recommend IBF to anyone in need of furniture. Wether you are seeking small or large, low to high priced, this is the shop. The variety they offer is amazing from Acme, Ashely, Donco, Millennium, Coaster F., and other brands they have great prices and a great team to suit all your...
Read moreHello, I am adding to a post I did a few years ago. I want to reiterate to anyone looking for furniture to go to Irving Blvd. Since my initial review, I have purchased a sofa chair recliner about 6 months ago and a day ago they delivered a new reclining sofa that I had on layaway with them. Having layaway helped me make a few payments w/out interest which is what many other furniture stores require with financing. Again, the process was smooth and seamless. Delivery is timely and professional. They also moved the older chase I had to another room in order for me to get the new sofa in its spot. Its hard to find alot of great customer svc no matter what the product/service industry is. I find Irving Blvd to be one of the best go to places for my furniture without hassle, overpricing or as I mentioned in my first review, they sometimes will negotiate with you to help you make a purchase that works with you. WHAT ELSE CAN I SAY, go by and see for yourself.
4 yrs ago: I am a recurring customer of Irving Blvd furniture. They have awesome service. Today they delivered my loveseat recliner and futon. They also fixed the back of my sofa recliner as the center part was broke. This typically would require a charge for them to do. I did buy the sofa from them about a year ago. They also gave me a great deal on the loveseat with a generous mark down. I would highly recommend Irving blvd furniture to anyone looking for furniture. I will be going back to them for my office furniture and any other furniture I need in...
Read moreI wanted to share our awesome experience which is so rare these days! Our IKEA bed just basically fell apart. It was made of pressed board we found out :( so not fixable. This store is less than two miles from our house but we had never had a need to venture inside. What a delightful surprise it was! We were immediately greeted by a friendly (and knowledgeable) young bi-lingual woman. She listened to our dilemma and guided us to a perfect solution quickly. We had never considered a METAL headboard/footboard on a metal frame with metal supports. That solved our concern of any future issues with a bed frame. It is absolutely perfect and looks even better in our guest room than the IKEA bed. They had it in stock and we purchased it for less than $300. They do offer financing but at such reasonable prices we did not need it. They loaded the box in our truck but they do offer delivery/set up as well. Now for the best part: They forgot to give us the 2nd box which contained the rails/supports so we had to return today and immediately they knew their mistake without us having to even tell them! They quickly brought the 2nd box along with a sincere apology. Fantastic customer service! Do not hesitate to buy from them. If we have a future furniture need we will for sure go there first. P.S. I would, however, suggest double checking their website for what you intend to purchase as in our case the price was lower online than what we...
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