We drove over an hour to try out the âDungeonâ escape room at Jackson GA Escape Rooms, hoping for a fun medieval-themed experience. Unfortunately, the room lacked immersive atmosphereâno music, low-quality dĂŠcor, and barely any effort to create a believable setting. The second room completely threw us off with witchcraft books, pentagrams, and what looked like Spirit Halloween props. I felt genuinely uncomfortable due to personal past experiences, and the shift in theme was unexpected.
Our game master, Elliot, was incredibly kind and understanding when we expressed our discomfort. She offered us a chance to switch to another room, which we appreciated. However, when we brought it up to the owner at the front counter, the situation took a turn.
Micheal was casually building a Lego set while on the job, and as soon as we explained the issue, he gave me a judgmental look. He refused to let us try a different room because we had âbasically already done it,â even though we had 25 minutes left. We didnât want to cause a scene, so we calmly said it was fine. But instead of showing any empathy or understanding, he dismissed our concerns and suggested that âitâs only witchy stuff,â implying we were overreacting.
He eventually offered us a short 15 minute Stranger Things mini-experience, which we declined. The entire interaction felt cold, uncomfortable, and frankly, dismissive. We left feeling unwelcome and disappointed.
Everyone has different beliefs and sensitivities, and a businessâespecially one that deals with immersive experiencesâshould respect and validate its customers. Sadly, this place did not. I wouldnât recommend it based on how poorly we...
   Read moreIf I could rate this place 100 stars I would! Jackson Escape Games exceeded all my expectations in every way. The staff were incredibly friendly and comforting, making us feel welcome from the moment we arrived. Although, I cannot remember our game masterâs name, he was extremely helpful. The escape room itself was an absolute blast. It was packed with references and elements from the series, immersing us in the world of Hawkins, Indiana. The puzzles were challenging yet solvable, and the atmosphere was genuinely eerie, which added to the authenticity of the experience. The attention to detail in recreating the Stranger Things universe was outstanding, and the set design was top-notch. The overall fun and excitement we had during the escape room made it a memorable adventure. I highly recommend this escape room to fans of the series and escape room enthusiasts alike. It's an experience that truly transports you into the world of Stranger Things, and the friendly staff make the entire experience...
   Read moreIf you're a fan of Stranger Things, you absolutely must check out this escape room! We had the chance to try one of their themed rooms, and it was a truly fun, challenging, and immersive experience. The attention to detail in bringing the world of Hawkins to life was fantastic.
Beyond the brilliant room itself, the folks who run this place are genuinely the nicest people you'll ever meet. We spent time chatting with them about our shared passion for the Stranger Things fandom and their connection to "Jackson aka Hawkins." Itâs incredibly cool to connect with others who love the same things!
Jackson truly feels like a fun, welcoming community, and this escape room is definitely one of our favorite places to visit. We're already planning another trip this year to dive into more of their rooms. I'm excited to gather a group of friends and try them all! We highly recommend this spot for an...
   Read more