I scheduled a donation pick up 3 weeks ago for 8/13/21: A beautiful down-wrapped sofa and love seat set, 2 matching barrel chairs, 2 ottomans, coffee and tables, bedroom suite, dining table set, range, clothes dryer, and more. The scheduler knew the quantity of my donation. I called the morning of to confirm and a gentleman stated that they would be here. As the home has narrow hallways, my husband and I carried the sofa, loveseat, and clothes dryer outside to aid in their pick up.
I called St. Vincent de Paul of Jackson again at 3:00 p.m., because I hadn’t yet heard from them. The woman to whom I was transferred confirmed to me that they would indeed be coming for the pick up. She said they had a garage sale pick up in Brooklyn and would likely have to come back to the store to drop before coming for my donation. I made her aware that we moved things outside for their convenience, and she assured me that they would be coming as they were working late that day.
At 5:42 p.m. I received a call from the store informing me that they will not be able to pick up my donation today and would like to reschedule for possibly the next week. I couldn’t have been more disappointed. I told her no, I’m not willing to risk having to go through that again. I’ll choose to...
Read moreIf I could give you 0 Stars I would, the lady behind the desk had made the assumption that I was stealing right in front of my kids and Wife While I was just shopping minding my business. I gave them back their basket and little toys that my kids wanted with a middle finger "Rightfully so". The lady who works first shift needs to be fired, she's rude snobby and doesn't know how to communicate with customers. Next time there will be legal action. I shouldn't "Know" all of your "personal" business in your life within 20 mins of looking around. Less Gossip and more working. This place has really gotten bad. I feel terrible for the employees here who are well to do hard workers. Never shop here unless you are filming yourself the whole time. They might gossip amongst each other and accuse you of stealing based off of your looks. Judgemental much? I guess the bad apple truly does spoil the bunch because there are a few...
Read moreI'd rate that venue higher, but impressions are made by how those working behind the counter treat you. No greeting, no offer of assistance, no departing salutation. NOTHING.
If a conversation with your co-worker discussing gossip about a supervisor or fellow employee is more important than helping a customer...perhaps working the front end of a retail store or charity, isn't exactly in the cards for you.
My experience here wasn't today, or even yesterday. It was a few weeks ago, and quite memorable due to the feeling it evoked. I refuse to return to this location.
You'd think with two buildings, you'd get a 50/50 chance. Congratulations for blowing that out of the water. We were looking to drop a couple hundred dollars on various furniture pieces. No, thanks. I'll pass.
Note to Supervisors: rethink your...
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