Clinton's Body Shop Inc — Local services in Jacksonville

My daughter purchased a wing and was referred to Clinton’s Body Shop. She dropped the wing off and was told by Michael Gordon it would be ready on June 7th. I picked it up on June 8th and there was visible dirt in the clear coat on the bottom of the wing and bubbles in the clear. Michael also hit it on their window as he passes it through and chipped it. He then stated it didn’t hurt it so I picked up the paint it knocked off and handed it to him. All he did was continued to make excuses and they didn’t have a certain type of paint booth so it was t going to be perfect. I told him they were going to have to fix it and he stayed that was fine and that it would be ready the following day (June 9th). He never called to let me know if it was ready. I called him on June 14th to find out the status of the wing and he stated “I forgot about it and that is why I didn’t call”. On the 14th when I went to pick it up there was a ton of dirt/air bubbles in the clear on the top of the wing this time. Again he started with the excuse and stated “we can wet sand it and try and get it out”. I told him this wasn’t acceptable, I understand a couple here or there but this was unsatisfactory. Michael called and the 15th to let me know it was ready and I told him I would pick it up on the 16th. At approximately 0935 I arrived to pick it up. It was better than previously but still not what I feel it should have been. I was upset and said who did their quality control because they needed to seek employment elsewhere. He didn’t like that and told me I could take it or leave it. I asked off I had a choice since they couldn’t get it right. He said if you want the wing you gotta pay for it. He did try to fix the problem and continued with the excuses. I paid for it and told him I would never use/recommend them to anyone and was like that is fine. I would discourage anyone from utilizing this business until they can get someone to properly conduct quality control and learn some people skills. I guess if you don’t have any expectations you won’t be...

I brought my maxima in after the car being in a hit in and run and cracking the front bumper. I started calling around just to see about getting a bumper painted figuring I would buy the bumper myself and install it, I just needed it painted. I called and the guy that I spoke to said to stop by and let them see what they could do. They gave me a quote for replacing the entire bumper and honestly the quote wasn't near as bad as I expected. I brought the car on a Monday and they told me the part probably wouldn't be in until the next day. I called Wednesday around noon to see if it would be ready and they told me it would probably be ready Thursday but if they got it done that day they would call me. They called me about 4pm saying it was ready. I left from work and picked it up and the car looked great.I didn't inspect it thoroughly while I was there as I had to get back to work. They told me if I had any issues with it just to bring it back and they would make sure everything was right. I inspected it once I got back to work and had a few minutes and it looks phenomenal. Even the pearlescent flakes in the bumper matches the rest of the car. They even vacuumed my car and maybe washed it. It was cleaner than when I brought it in. They didn't know until I picked up the car that I had to go out of town Thursday for work so I was a little upset when they said it might not be till Thursday before it was done but, they got it done that day. The final bill was exactly what was quoted. The actual service and customer service was AMAZING! Being relatively new to the area I've never used a body shop out here and always knew mine back home 2.5 hours away so I was hesitant anyway. My car is super important to me and I take great care of it so I was nervous about someone else touching it. They didn't even adjust my seat which I loved because it's hard to find that just right seating position again. I would highly recommend them to anyone needing work done! If I need anymore done on either of my vehicles they will be my go to shop! Loved my...

You have a 50/50 chance of getting quality service. I used this body shop several years -- had a great experience with all the issues fixed. When I had another incident this past summer -- went back. Terrible decision! They rushed to get through the job, never gave any updates on when it might be ready, called on a Friday (before the 4th of July weekend) at 2:30pm to let me know it was finished and I had to pick it up then. Ended up having to take it back 3 more times!! The problems: the logo was not placed back on the passenger door (it was in trunk), fog lights didn't work, part of the windshield wiper not placed back, still animal hair in the rim, did not line the front passenger door back up correctly so it rubbed the back passenger causing chipping of paint, water seal lining not placed back on front passenger door, and lots of paint dust from the paint shop. So if you're looking for speedy, no quality of work, this is your place. Then again, maybe you'll catch them on a good cycle and the work will be exception. It's...