Lilly Grace Boutique — Local services in Jacksonville

*Reposted because somehow my honest review was blocked from being viewed by others

Kind of awkward experience... I came in and shopped around and spent nearly $300. I was in a hurry so I couldn’t try things on but the girl working told me I could exchange or return my items if something didn’t fit right (I’m 8 months postpartum so alot of things don’t fit the same!) Well I ended up loving everything but a pair of jeans that were way too big on me. I tried to return them with the tags and receipt in hand but the owner said she could not take them back because the tags were physically off the pair of jeans. I told her that I was never told that and she told me it was on the receipt. I pulled out the receipt which showed that it wasn’t anywhere on the receipt… So I had no way of knowing that. She laughed and said I was given the wrong receipt, I was given the stores copy! She still said she couldn’t take them back. It just left a bad taste in my mouth and it sucks because I definitely planned on coming back and shopping my entire spring and summer wardrobe here but I don’t like the way that I was told one thing by one person, and then something else by another, and in the end there was zero help. They were an $88 pair of jeans that I can’t wear :/ This boutique has cute stuff but I wish things had been explain and/or handled differently. Make sure you know your exact size when shopping from this place to avoid losing any money! I guess I will just donate...

10000/10 would recommend. I notice the boutique on my way to work a few months ago and then began following the instagram. on black Friday i brought my 3 year old and husband into shop with me and the women were beyond helpful and kind. they grabbed sweaters from the back and were very patient with my 3 year old who couldn't stay still. (i don't suggest shopping with you child). The clothes were so soft and made with such good material. Just stop in...

Hi y’all!!! Stopped in to find an emergency dress rehearsal outfit and Kailyn was wonderful! Not only did I find a dress, I found several other chic pieces to wear for future events. Love this place and their selection. The next time I’m in Jax, I’ll leave extra space in my luggage. Check...