Lucy's Gift Boutique — Local services in Jacksonville

Nice store but if your buying Alex and Ani products go to Artsy Abode. They only have a 30 day coverage for the Alex and Ani products here. Artsy Abode will replace it up to a year. They do their own warranty claims with Alex. I had a stone come off my bracelet that I bought from Artsy and a stone come off my friend's that I bought from Lucy. Artsy replace mine right there in the store I said I didn't have my receipt they said no problem pulled it by my phone number replaced my bracelet and I was done. Lucy told me it was only 30 day coverage and I needed to contact...

Went there for Mother’s Day gifts and had a great experience with the sales lady. She was nice, showed me everything I wanted to look at and didn’t show a sign of annoyance or anything even though I was a bit needy. I’m knocking off a star because of my experience last week. I walked in and the sales lady couldn’t be bothered to help me. I asked her a question or 2 but was so uncomfortable with her demeanor I had to leave. No worries though, I will just be looking for the other girl before I...

They recently started offering permanent jewelry and I thought it’d be great to scheduled this for my wife and daughter. I asked about it and it sounded super simple and like there was plenty of availability. What a mistake to think this could be simple. There is not formal appointment process and looks like no one is ever there to actually be able to do it. Why bother advertising something you can’t actually deliver on or care to explain when...