Play It Again Sports - Jefferson City, MO — Local services in Jefferson City

Went in yesterday. Not a person in the store, which is fine. Walked in. Young man sitting at register on his phone, walked around looking for a used glove. Saw other employee, not a word out of her either. Spent about 10 min. In the store. Not once did either employee ask me if we needed any help. We left, without spending any money, and will not go back. Terrible customer service. As a small business owner myself, if my employees didn't speak or even acknowledge we were in the store, they wouldn't be working for me very long. Very sad! Was very hopeful when I pulled up. Very discouraged when we left. Went to Academy instead. Tried to...

Look I’ve really tried giving the owner the benefit of the doubt with these reviews. Not one to do this.

So I came into the store before they opened. That’s my bad. I get it. I thought they opened at 10. Once again my bad, but the doors were unlocked. I was met with annoyance. I said “I should have looked.” Owner said “Ya the would help” In a very condescending tone.

I’ve been in his position before. People in before you’re. I would politely tell them no ready yet.

Last time I was in he was very “cold” “blunt” and frankly rude.

Every other employee I’ve dealt with there is top notch!

Not sure if...

Had a very weird experience at the store today. Went in for disc golf discs and noticed they were getting in a bunch of used discs from another customer. I asked if I could look at them and was told no because they need to go in to inventory first, which is fine. But I was purchasing another item I had to give the lady my full name to do a transaction at the store. I don't have an account at the store. It was very weird. I haven't had to do that at the Columbia location. I don't think I'll...